SUPERVISOR (TELESALES) (M/F)

Project overview

job description

Would you like to take on challenges as a Commercial and Technical Manager (M/F) within a dynamic team?

Our client is looking for someone to join the Level 2 customer service department to manage customer files and the administrative and technical tasks related to the business.

Manage complaints and exchanges with customers by phone, email, and mail

Prepare quotes, record, and cancel contracts in the IT system

Order spare parts on the SAP ERP and receive calls from technicians

Perform administrative data entry for contracts and ensure file follow-up

profile sought

You have successful previous experience in a similar role or in technical customer relations.

You have a perfect command of the French language, both spoken and written.

You are rigorous, punctual, and possess excellent professional communication skills?

This position is for you.

about our client

Our client, located in the 93 department, operates in the technical sector and associated services.

Why join this company?

Our client offers a structured environment with high-performance tools and valuable internal benefits, providing a framework conducive to involvement and skill development within a team dedicated to customer service.

experience level

qualification

education level

• 3 year(s)
• Supervisor (Telesales) (M/F)
• BAC+2

Project details

• Start: flexible
• Duration: 5 mois
• Location: Drancy, Seine-Saint-Denis, FR
• Languages: French