Geforderte Skills
- Microsoft Outlook
- Microsoft Teams
- Microsoft Word
- Microsoft Excel
- Administrative Support
- Organizational Skills
- Communication Skills
- Customer Service
Sprachen: Dutch
Jobbeschreibung
The Support Point for Informal Caregivers is looking for an enthusiastic colleague to manage the front office, streamline activities, and support informal care consultants. This role involves handling inquiries, administrative tasks, and PR for the support point.
Project overview
What will you do
At the Support Point for Informal Caregivers, the informal caregiver is central. Inquiries about informal care can be directed to the support point. The informal care consultants are well-informed about the care offerings in Eindhoven and understand what it means to be an informal caregiver. They also help navigate the care system. The support point operates on behalf of the municipalities of Eindhoven and Valkenswaard. It collaborates closely with organizations within informal care and with primary care organizations such as general practitioners and care pathway supervisors.
The Support Point for Informal Caregivers offers individual support and has a wide range of group activities. Additionally, the support point serves as an expertise center in the field of informal care support. It is involved in many developments concerning informal care and assists organizations in increasing their knowledge about it.
The support point strives to make information available to informal caregivers as effectively as possible. It has its own website and publishes M-nieuws three times a year, the newsletter for informal caregivers. Various brochures and folders are also developed (available digitally and in print) where informal caregivers can find important information.
In addition to supporting informal caregivers, the support point also plays a significant role in appreciating them. In both Eindhoven and Valkenswaard, the support point manages the Informal Caregiver Compliment. Activities are also organized in the context of the National Day of the Informal Caregiver.
Who are you?
The role
The support point is seeking an enthusiastic colleague who can effectively manage various tasks. You will focus on the front office of the support point and be a key player in streamlining numerous activities and supporting the informal care consultants. You will contribute to a pleasant and structured working environment.
Responsibilities
- You will answer phone calls and emails, provide information, and escalate to an informal care consultant if necessary. These contacts are often with informal caregivers, but care recipients or caregivers may also have questions for the support point.
- You will support the team with administrative and organizational tasks.
- You will have an important role in the PR of the support point.
- You will support the team with various tasks such as developing the newsletter, mailings, planning, and activity folders.
- Availability on Monday, Tuesday, Wednesday, and Friday.
Requirements
What else you should know
Temporary employment or secondment
Scale 6
Step 11
- You have at least a vocational secondary education (MBO) in a relevant field such as management support, business support, or secretarial studies.
- You possess strong organizational and communication skills.
- You have knowledge of and proficiency with Microsoft Office applications (Outlook, Teams, Word, and Excel).
- You are customer-friendly and a good listener.
- You are collaborative, enthusiastic, and capable of working independently.
- Familiarity with the healthcare sector and the social landscape of Eindhoven and Valkenswaard is a plus.
Project details
- Start: 2026-11-09
- Duration: 9 nov 2026 - 31 dec 2026
- Location: Eindhoven, NL
- Rate: 55-55 EUR/h
- Languages: Dutch
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