Required skills
- Avaya
- Linux
- Networking
- Incident Management
- Documentation
- Test Management
- Release Management
- Customer Support
Languages: German
Job description
We are looking for an Avaya Expert to monitor Avaya Workplace and connected systems, handle incidents, and support testing and release management. The role involves customer support and coordination with analysis and test teams.
Responsibilities
+ Monitoring of Avaya Workplace and connected systems
+ Processing of incidents
+ Continuation and updating of user and administration documentation
+ Expansion of test cases including test steps and test scenarios
+ Support for test management
+ Release monitoring
+ Operational support for customer problems
+ Coordination of analysis and test teams in the area of problem management & documentation
+ Coordination and further processing of customer contacts and interface to support teams
+ Communication and ticket processing towards Avaya
Project No.:
1084197
Project Title:
1084197 Avaya Expert
Job Type:
freelance
Requirements
+ min. 5-10 years of experience with Avaya
+ Knowledge of Linux and networks
+ Have already carried out projects for large clients (industrial companies, insurance, banking)
Additional Information:
SOLCOM is one of the leading technology service providers in the areas of software development, IT, and engineering. For more than 20 years, we have been working as a partner for globally operating top companies in all industries and are deployed worldwide wherever innovation is decisive.
Project details
Remote (on-site for initial introduction)
01.01.2027
3 months
- Start: flexible
- Duration: 3 Monate
- Location: DE
- Languages: German
Indexed by 9am's meta-search. You are a job provider? Claim or manage this listing
Found on FreelancerMap DE