Advisor Civic Affairs

Project overview

The advisor will provide substantive support to the Civic Affairs team and work on the follow-up of the self-evaluation.

Profile of the suited interim professional:

• Analyzing the outcomes of the self-evaluation and translating findings into improvement points with clear actions and ownership
• Acting as a substantive point of contact and sparring partner for colleagues within Civic Affairs
• Advising on complex dossiers and issues in the field of Civic Affairs
• Identifying changes in laws and regulations and translating these into practice
• Drafting and updating work instructions, process descriptions, and quality agreements
• Organizing or executing quality controls to ensure a uniform working method
• Managing authorizations within the various Civic Affairs systems, including the civic affairs application, Raas, and RDW
• Drafting and reviewing test scenarios and practical cases to test system configuration against legislation and processes
• Identifying bottlenecks in processes or systems and proposing improvements
• Supporting functional application management and transferring knowledge to colleagues
• Minimum of 1 year of work experience within Civic Affairs at a municipal organization, gained in the past 5 years
• Demonstrable knowledge of current laws and regulations and the practical execution within Civic Affairs
• Experience with complex substantive issues and quality assurance, such as drafting work instructions
• Experience with civic affairs systems, including their configuration, testing, or management
• Experience with writing and keeping work instructions and process descriptions up-to-date
• Experience with preparing and executing tests during the configuration or modification of a civic affairs application
• Experience with transferring knowledge to colleagues

Project details

• Start: flexible
• Duration: 6 months
• Location: Voorst, Overijssel, Gelderland, NL
• Languages: Dutch