Required skills
- Application Management
- IT Operations
- Incident Management
- Change Management
- Release Management
- IT Service Management
- ITIL
- System Integration
- Database Management
- Troubleshooting
- Requirements Analysis
- Vendor Management
Nice to have:SAP
Languages: German
Job description
Manage and develop approximately 16 technical applications for the Technical Services department, acting as the central interface between Technical Services, IT, and application/system providers.
Responsibilities
Profile
- Responsibility for the support and further development of around 16 applications for the Technical Services department
- Application responsibility for technical systems such as elevators, intercom systems, video surveillance, driverless transport systems, and building control systems
- Central interface between the Technical Services department, IT, and the respective applications or system providers
- Ensuring stable, reliable, and secure operation of the supported applications
- Recording, analyzing, and coordinating requirements from the Technical Services department
- Coordination of incidents, changes, updates, and releases together with internal departments and external suppliers
- Support in the integration of technical systems and applications into the existing IT landscape
- Management and coordination of external manufacturers, suppliers, and service partners
- Participation in the introduction, replacement, and further development of technical applications and systems
- Maintenance of relevant operational, system, and application documentation
- Completed apprenticeship or degree in Computer Science, Business Informatics, or comparable qualification
- Sound experience in Application Management or in supporting business applications
- Good understanding of IT operations processes as well as Incident, Change, and Release Management
- Experience in collaborating with business departments, external providers, and software manufacturers
- Good knowledge in troubleshooting and structured analysis of technical problems
- Experience with interfaces, databases, and system integrations is an advantage
- Knowledge in IT Service Management, ideally in an ITIL environment
- Independent, structured, and solution-oriented way of working
- Strong communication skills and high service orientation
- Very good German language skills
Project details
- Start: sofort
- Location: Aargau, Argovia, CH, CH
- Languages: German
Source notes
- Long-term perspective possible: Internalization or takeover into permanent employment with the client is explicitly possible and desired
- Attractive position with long-term development perspective and the opportunity to take responsibility for business-critical applications
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