Job description
Location: min. 2 days per week from the Wroclaw office Availability: ASAP / within 1 month Rate: 45 - 50 PLN/h + VAT Working Model: Working hours scheduled between 7:00 AM and 6:00 PM, 8-hour working day About the role: The Associate Application Support Specialist will be responsible for providing first-line support and assisting with the configuration and m
Responsibilities
- Provide first-line support for Planon and Visitor applications
- Troubleshoot and resolve user issues and service requests
- Monitor and manage support tickets
- Escalate complex issues to appropriate teams
- Support application configuration and day-to-day maintenance
Requirements
- Fluency in English (written and spoken)
- Strong communication skills and a customer-centric approach
- Familiarity with troubleshooting and system navigation
Nice to have
What We Offer:
- Previous experience in IT Support, Service Desk, Help Desk, or Application Support
- Experience with ServiceNow (SNOW) or similar ticketing tools
- Multisport card
- Private healthcare
- Group life insurance
Project details
min. 2 days per week from the Wroclaw office
Availability: ASAP / within 1 month
45 - 50 PLN/h + VAT
Working Model: Working hours scheduled between 7:00 AM and 6:00 PM, 8-hour working day
About the role:
The Associate Application Support Specialist will be responsible for providing first-line support and assisting with the configuration and maintenance of Real Estate SaaS solutions, primarily Planon and Visitor applications. The role focuses on supporting end users, resolving day-to-day application issues, and ensuring smooth operation of business-critical applications.
Reference Number: 29834
Posted: 16 października 2026
Employment Type: Kontrakt
Contratto: B2B
Apply by: 16 listopada 2026
- Start: flexible
- Location: Wrocław, Dolnośląskie, PL
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