Business Analyst / Application Manager

Project overview

As part of the evolution of its information system, our client is looking for an Application Analyst / Business Analyst to join its product data management team.

The consultant will work on a strategic application scope, at the heart of product data management and management processes. They will be responsible for Product Lifecycle Management (PLM) applications and their interfaces with Supply Chain and Procurement systems.

The mission revolves around two complementary axes: maintaining the operational condition of the applications (RUN – 50%) and their evolution (BUILD – 50%).

Main activities:

RUN – Maintaining operational condition

BUILD – Application evolutions

• Provide level 3 functional support and analyze application incidents.
• Investigate data anomalies and inter-application flow malfunctions.
• Identify root causes and coordinate corrective actions with development teams and publishers.
• Support L2 support teams and ensure communication with business users.
• Monitor RUN performance indicators and propose reliability and automation actions.
• Gather and analyze business team needs.
• Write functional specifications and User Stories.
• Design evolutions in collaboration with technical teams and publishers.
• Prepare and manage functional acceptance phases and non-regression tests.
• Support production deployments and participate in application scope evolution projects.
• Maintain functional documentation and application flow mapping.
• Identify automation opportunities and use cases around artificial intelligence.

Project details

• Start: flexible
• Remote: hybrid
• Location: Lille, France, FR
• Rate: 50-50 EUR/h
• Languages: French