Business Analyst -Customer Journey Manager

Project overview

Business Analyst -Customer Journey Manager

6 Month contract initially + Extensions

Based: Hybrid working. Max - 2 days p/w onsite in Leeds

Rate - £400 - £450 p/d via Umbrella

We have a great opportunity with a world leading organisation where you will be provided with all of the support and development to succeed. A progressive organisation where you can really make a difference. We have a great opportunity for a number of Business Analyst -Customer Journey Manager's on a long term program of work.

• Work on a complex, high-impact financial services transformation spanning business operations, technology platforms and third-party suppliers.
• Shape safe, buildable target-state solutions by turning complex cross-platform challenges into clear system, data and operational requirements.
• Collaborate with specialists across investments, banking, technology and operations while strengthening your technical business analysis expertise.

Responsibilities

Key Skills & Experience:

Desirable skills/knowledge/experience:

This is an excellent opportunity on a great project of work, If you are looking for your next exciting opportunity, apply now for your CV to reach me directly, we will respond as soon as possible.

LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance.

A multiple award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over consecutive years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience.

Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

• Analyse complex business and technology problems and define clear, end-to-end target-state solutions.
• Define system interactions, integration points, data flows, dependencies and exception handling across multiple platforms.
• Map the asset life cycle and reference-data processes across third parties, platform providers and internal systems, ensuring data remains synchronised and changes are controlled end-to-end.
• Define banking and money-movement processes across accounts and currencies, including the foreign-exchange model, reconciliation points and operational controls.
• Analyse critical batch and operational processes, including cross-system dependencies, failure scenarios, exception management and manual intervention requirements.
• Strong technical business analysis experience, with the ability to work across business processes and technology.
• Financial services experience, ideally within investments, wealth management or stockbroking.
• Proven experience defining complex system integrations, data flows, dependencies and operational processes.
• Confidence working across technology teams, business operations and third-party suppliers.
• Experience of large-scale transformation delivery and resolving complex cross-platform dependencies.
• Experience analysing asset life cycle, reference data and platform synchronisation within an investment or stockbroking environment.
• Knowledge of banking, cash and foreign-exchange processes, including reconciliation and operational controls.
• Experience defining batch-processing dependencies, failure handling and operational exception-management processes.

Project details

• Start: ASAP
• Duration: 6 months
• Location: Leeds, UK, GB
• Rate: 50-56 EUR/h