Business Analyst (ID: 2046)

Responsibilities

What you should bring

Required:

Desired:

What we offer you

• You will analyze and evaluate existing fleet management processes along the complete fleet lifecycle and develop recommendations for their further development.
• You will design functional target processes for vehicle configuration, ordering, procurement, delivery management, driver management, contract management, claims management, maintenance and service, as well as remarketing and vehicle return.
• You will develop a functional target vision for the future fleet management landscape and create a governance model with functional standards, decision paths, and escalation mechanisms.
• You will create and maintain a cross-workstream planning and dependency overview for the parallel workstreams of the transformation program.
• You will advise on the functional integration of fleet, CRM, ERP, and financial processes into the target architecture with standard software for fleet management, customer relationship management, enterprise resource planning, and financial management, and contribute to integration and implementation concepts.
• You will check the functional consistency between process design, system conception, and implementation planning, document deviations, and develop solution proposals.
• You will identify and evaluate functional risks, dependencies, and escalation topics and keep the associated measure overviews up to date.
• You will prepare, moderate, and document the results of functional workshops and decision-making meetings with business departments, IT, service providers, implementation partners, and software vendors.
• You will create management and decision-making templates ready for decision and report on progress, open points, risks, and decision needs.
• You have more than 7 years of professional experience in transformation or IT projects in the area of fleet management, leasing, or mobility services at a principal level.
• You have taken on functional responsibility in projects with a fleet of more than 10,000 passenger cars and can provide 2 project references.
• You have more than 7 years of experience in managing multiple parallel project teams or workstreams within a transformation program.
• You have experience across the complete fleet lifecycle: vehicle configuration, ordering, procurement, delivery management, driver management, contract management, claims management, maintenance and service, as well as remarketing or vehicle return. You have at least 1 project reference for this.
• You have experience in a project integrating fleet, CRM, ERP, and financial systems and can provide at least 1 relevant project reference.
• Good German language skills, both written and spoken (min. C1).
• You have experience in defining, establishing, and ensuring functional standards, governance structures, and target processes from at least 2 project references.
• You have experience with standard software for vehicle leasing or fleet management that integrates contract creation, contract management, billing, and contract end, and you have at least 1 project reference for this.
• You have experience in the functional management of solution architects, implementation partners, and software vendors from at least 1 project reference.
• You have experience in modeling functional processes, for example with BPMN 2.0, from at least 2 project references.
• You will actively participate in the transformation of a comprehensive fleet management landscape into a modern, modular system architecture.
• You will take on demanding functional design tasks at the interface of business processes, governance, system integration, and data migration.
• You will work with business departments, IT, implementation partners, and software vendors in a program-wide transformation environment.
• You can expect a project approach that combines wave-based implementation and structured milestone planning with agile execution based on features, epics, and user stories.
• For your work, you will use established tools for project and task management, knowledge management, collaboration, and document management, as well as office applications.
• Work is performed 100% remotely.

Project details

• Start: flexible
• Remote: hybrid
• Location: Frankfurt Main, Deutschland, DE
• Languages: German