Business Analyst

Project overview

Your new company

You'll be joining a well-established public sector organisation delivering a major transformation programme that sits at the intersection of policy, digital services, and operational delivery. You will need to commit to working 2 days per week on-site in Wales. The organisation is investing heavily in modernising services and requires an experienced Business Analyst to help shape and deliver key outcomes across a high-profile programme.

Your new role

As a Business Analyst, you will play a critical role in bridging business needs, policy objectives, and technical delivery. Working within a multidisciplinary team, you will collaborate with stakeholders, service designers, developers, and user researchers to ensure requirements are clearly defined and aligned to programme objectives.

Responsibilities

What you'll need to succeed

What you'll get in return

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, ensuring your contact number is correct for us to call you.

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#4814697 - Kylie Barnes

• Gathering, analysing and documenting functional and non-functional requirements.
• Translating policy and legislative requirements into actionable business and technical solutions.
• Facilitating workshops and stakeholder engagement sessions.
• Producing as-is and to-be process maps and supporting service design activities.
• Developing user stories, acceptance criteria, and supporting documentation.
• Conducting impact assessments and supporting data analysis activities.
• Maintaining traceability between requirements, design decisions, and delivery outcomes.
• Identifying risks, dependencies, and constraints throughout the project life cycle.
• Supporting Agile delivery teams through analysis, clarification, and stakeholder management.
• Proven experience working as a Business Analyst on complex transformation programmes.
• Strong requirements gathering, business process mapping, and stakeholder management skills.
• Experience facilitating workshops and engaging with a diverse stakeholder community.
• Ability to translate policy, legislation, or regulatory requirements into clear business and technical requirements.
• Experience creating user stories, business requirements documents, and impact assessments.
• Strong analytical and communication skills.
• Experience working within Agile environments.
• Central Government or wider public sector experience.
• Experience working alongside service design and user research teams.
• Experience with CRM platforms, ideally Microsoft Dynamics 365.
• Data modelling and impact analysis experience.
• Competitive daily rate of £350-£450 per day (depending on experience and how you align to the requirements).
• Initial 3-month contract with potential for extension.
• Hybrid working arrangement with 2 days per week on-site in Cardiff.
• Opportunity to contribute to a high-profile transformation programme delivering meaningful public impact.
• Collaborative and supportive delivery environment.

Project details

• Start: flexible
• Location: Cardiff, GB
• Rate: 44-56 EUR/h