Required skills
- Business Analysis
- Microsoft Dynamics 365
- Microsoft Dynamics 365 Customer Service
- Agile
- Scrum
- Jira
- Azure DevOps
- Analytical Skills
- Problem Solving
Languages: German
Job description
Experienced Business Analyst specializing in Microsoft Dynamics 365 Customer Service needed for a 6-month remote project based in South America, working with global stakeholders in English.
Project overview
We are looking for an experienced Business Analyst specializing in Microsoft Dynamics 365, particularly for the Customer Service module. This role offers the opportunity to participate in a significant project in an international environment.
The position is designed for 6 months with the possibility of an extension. You will work fully remotely from South America and interact with global stakeholders in English.
Requirements
This role requires technical understanding combined with excellent communication skills. You will work closely with international teams, analyzing requirements and implementing solutions.
The position is ideal for professionals looking to advance their careers in the Dynamics 365 environment and who prefer flexible working models. Interested candidates are invited to apply immediately, as interviews can be arranged promptly.
- At least 3 years of experience as a Business Analyst, Product Owner, or Functional Consultant
- Proven hands-on experience with Microsoft Dynamics 365, specifically the Customer Service application (knowledge of Sales or ERP modules is an advantage)
- Experience in Agile/Scrum environments with tools like Jira or Azure DevOps
- Strong analytical and problem-solving skills
- Fluent English, both written and spoken, for effective communication with international clients
Project details
- Start: ASAP
- Duration: 6 months with possible extension
- Remote: onsite
- Location: DE
- Languages: German
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