Job description
Project overview
Title: Business Change Manager
Project details
Contract
London, Hybrid working: 50% of time in the office
Overview of role
Essential requirements
Desirable requirements
- Senior Business Change Manager to lead the people change, adoption and implementation activity associated with key elements of the AI programme.
- Will lead business readiness, stakeholder engagement, communications and adoption to embed AI-enabled ways of working.
- Will work closely with senior stakeholders, technology/product teams and third-party suppliers.
- Experience level: circa 8+ years relevant experience.
- Experience working within Financial Services, regulatory bodies or similarly complex regulated environments.
- Significant experience, typically 8+ years, delivering business change/transformation in large, complex organisations.
- Proven experience developing change strategies, rollout approaches and adoption plans.
- Strong senior stakeholder engagement and influencing capability.
- Experience leading business readiness and adoption for technology-enabled change.
- Strong communications, engagement and awareness experience.
- Experience coordinating cross-functional teams and third-party suppliers.
- Ability to monitor adoption, identify risks/issues and drive benefits realisation.
- Strong understanding of recognised change management methodologies and techniques.
- Excellent communication, facilitation and relationship management capability.
- Regulated environment experience, ideally financial services, government or regulatory organisations.
- Experience implementing/adopting AI, Generative AI and/or Agentic AI.
- Experience with product-based technology teams and agile delivery.
- Benefits management and measurement of adoption/business value from transformation.
- Relevant change qualification, e.g. Prosci, APMG Change Management or MSP
- Start: flexible
- Remote: hybrid
- Location: London, GB
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