Business Consultant - Process Management

Project overview

Stedin is looking for a Business Consultant - Process Management. (ZZP NOT POSSIBLE) Indicative hourly rate is €80,- all-in, ex VAT.

Description

Do you want to contribute to grip on processes within the energy transition? Stedin is looking for experienced process consultants who independently analyze, structure, document, and improve business processes with the business. Together with process owners, process directors, and process experts, you will map out how work actually proceeds and translate this into clear and usable processes. You will guide the process from the initial analysis to an agreed-upon and documented process. Process modeling in BPMN 2.0 and documentation in BlueDolphin are important parts of the work, but not the goal in themselves.

The result is a process that is recognizable, unambiguous, and practically usable for the business.

Tasks and responsibilities

Intended results

Job requirements

Competencies

Collaboration

The process consultant works from the Process Governance team, collaborating with the organizational units for which processes are being developed. The content of the process remains the responsibility of the respective process owner and the business involved. The Process Governance team provides the applicable methodology and modeling agreements and monitors the quality of the documentation.

• Independently perform process analyses with the business.
• Prepare and guide work sessions with process owners, process directors, and process experts.
• Delineate and structure processes and visualize activities, responsibilities, handovers, and dependencies.
• Critically question differences between the described method and the actual execution.
• Translate the gathered information into clear process models according to BPMN 2.0.
• Document and update processes and associated process information in BlueDolphin.
• Align and validate process models with involved stakeholders and process changes.
• Review and improve existing process models for currency, clarity, coherence, and application of the agreed modeling standard.
• Identify and discuss bottlenecks, ambiguities, and improvement opportunities that arise during the process analysis.
• Support the business in using, updating, and managing the documented processes.
• Where appropriate, apply additional knowledge and experience to adjacent activities that strengthen the analysis, documentation, application, or quality of processes.
• Contribute to practical tools, instruction, and knowledge transfer that enable colleagues to better analyze, model, use, and maintain processes.
• Transfer results, agreements made, and open points to the responsible stakeholders.
• Agreed and validated process descriptions and BPMN 2.0 models.
• Current and usable documentation of processes in BlueDolphin.
• Clarity on activities, responsibilities, handovers, and dependencies within the developed processes.
• An overview of identified bottlenecks, improvement opportunities, and open decisions per process trajectory.
• Usable tools and transferred knowledge that contribute to a consistent and independent application of the documented processes.
• A transferable result that can be used and maintained by the business.
• Minimum HBO work and thinking level, for example in business administration, information management, or a comparable field.
• Demonstrable experience with process analysis and process modeling in a complex organization.
• Good knowledge of and demonstrable experience with BPMN 2.0.
• Experience with independently guiding work sessions and gathering and validating information from the business.
• Experience with BlueDolphin or comparable process modeling tools is a strong plus.
• Ability to quickly understand complex workflows and reduce them to clear and workable processes.
• Experience with process improvement, such as Lean or Six Sigma, is a plus.
• Affinity with network management and operational process issues is a plus.
• Excellent command of the Dutch language.
• Analytical and meticulous.
• Strong in structuring and simplifying.
• Independent and results-oriented.
• Communicative and able to ask critical questions.
• Able to bring different perspectives together and achieve a supported result.
• Practical mindset, with an eye for both detail and coherence.

Project details

• Start: 2026-11-08T23:00:00
• Location: Rotterdam Zuid-Holland, NL
• Languages: Dutch