Job description
Project overview
DV Cleared Call Handler
Opportunity available suitable for ex-Police individuals or those who have worked in a national security or defence environment.
This role is paying £300 per day. This is a non-IT role. Suitable for someone with a Emergency Services, Police background. One of our government clients is looking for an experienced Call Handler to join them for a 6 month contract. They are offering £300 per day, inside IR35.
Our client is based in London (SW1) onsite full time. They operate on a 24x7 rota shift pattern and this role is DAY TIME hours.This role is working in a Security Cleared environment. You will need to be DV Cleared or eligible to undertake DV Security Clearance.
Would suit the following:
Communications Operator, Dispatcher, Contact Handler, Command and Control Operator, Communications Officer, Call Centre Handler, Telecoms Operator, Internal Communications.Skills Experience:- Outstanding customer service
SmartSourcing are a Disability Confident Employer and we promote, celebrate and value diversity, we are committed to promoting equality and inclusion for all.
- Calm, confident, and responsive under pressure- Team player
- Collaborative, supportive, and reliable in a fast-paced environment.- Clear communicator
- Strong verbal skills and active listening.- Organised and efficient
- Skilled at managing time and priorities.- Confident with ICT systems and telephony tools.- Experience in a contact centre or similar high-volume environment. (Desirable)- Familiarity with Microsoft Teams and other video call systems to set up meetings and calls. (Desirable)- Multilingual abilities are a plus. (Desirable)
Project details
- Start: ASAP
- Duration: 6 months
- Location: London, UK, GB
- Rate: 38-38 EUR/h
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