Change Management Specialist: Meaningful Resolution (2 FTE)

Project overview

For our end client, the Police, Harvey Nash is looking for a Change Management Specialist - Meaningful Resolution (2 FTE).

Start date: As soon as possible after completion of screening (1-1-2027)

Project details

24 months

Hours per week: 12 hours

The number of hours is 12 hours per week per unit (624 hours per year). Location of work: Depends on the unit's location, throughout the Netherlands.

On-site or from home: flexible

Freelancer possible: YES

Position scale and step: 10 Business Operations Specialist B

Education level: HBO-Bachelor

You have an HBO-level diploma (bachelor's) or equivalent via EVC. Or you have at least two years of demonstrable experience at the required work and thinking level. This must be demonstrated with your CV, supplemented with an official job description, vacancy text, or other document clearly stating the required work and thinking level.

84 EUR all-in excluding VAT

Deadline: 22-10-2026 before 10:00 AM.

Assignment/Position Description

Completely defined scope with deliverables per unit. This is for the national 'Meaningful Resolution' project under the I&O Board, action line 'Investigation' in the basic teams. The task focuses on better and more conscious consideration of which follow-up is appropriate for citizens, victims, suspects, police, and the chain. In 2026, the emphasis is on implementation within the GGP. Units will be supported by change management specialists in the implementation of BA. Change management specialists will train, support, and implement agreed-upon products.

The candidate will work within a national project team that collaborates with the national project leader and the project leader from the assigned unit.

Activities/Tasks, Responsibilities & Objectives

The candidate's activities consist of translating national frameworks, work processes, and learning materials into local practice and supporting ambassadors in the basic teams, facilitating training, and guiding teams in application and embedding. The goal is that BA is demonstrably implemented within the assigned unit.

National Blueprint Change Plan: Within your operational unit, you will deliver a sharp change plan (as-is to be analysis) that aligns with the national blueprint 'Meaningful Resolution'.

Set up BA network in each component. GGP for Q2 2027, services, staff, investigation for Q1 2028.

Train BA team leaders in all components.

Rollout GGP & Specialists Learning Program: Guiding, instructing, and implementing the national learning program (delivery Q4 2027) for employees within the GGP and specialist investigation (e.g., VVC, Vice, Human Trafficking) for Q4 2028.

Instruct I&S employees on a tailored training for Q4 2027.

Instruct neighborhood police officers on a tailored training for Q4 2027.

Guide ambassadors to achieve the set implementation goals.

National Knowledge Hub (Blue Theme): Local design and launch of the national BA communication products. This will serve as the central database for your own unit.

Implementation of the set work processes within the mentioned components. This should be ready for all components by the end of 2028.

Implementation of the established toolkit by the end of 2026 for the GGP.

Implementation of the established toolkit by the end of 2028 for the Investigation, Services, and Staff components.

Implementation of local anchoring of steering components. This by Q4 2028.

Implementation of restorative justice guidelines according to NWvSv codification within existing work processes. Ready by Q4 2027.

Implementation of Daily Operational Consultation in conjunction with Triage Coordination Points. By Q4 2027.

Professional Work Experience & Knowledge

Demonstrable experience with implementing complex legislation in a large operational organization.

Minimum 3 years of experience in developing learning paths for operational professionals. Preference is given to someone who has worked project-based and is independent.

Experience within the police organization or the security domain at a national level.

Knowledge of restorative justice, mediation, victim rights, and the modernization of the Code of Criminal Procedure (NWvSv) is a plus.

Experience in guiding cultural change where 'skilled professional' and 'citizen needs' are central.

Experience with agile methodology. Someone who speaks the Agile language.

Competencies

Integrity: Acts in accordance with the core values of the police; has a keen eye for the ethics of restorative justice.

Problem Analysis: Can translate national data (such as dismissal percentages) into change management interventions.

Collaboration: Is a bridge-builder between policy (Board) and operations (Basic Team).

Persuasiveness: Can convert resistance in operations into enthusiasm for BA.

Change Orientation: Is agile and results-oriented in a political-administrative environment.

Prerequisites

Monday to Friday, office hours. No irregular shifts. The change management specialist is expected to be visible within the unit and can connect to work meetings digitally as needed due to the national character of the national project team.

The police operate in a changing society where diverse perspectives are essential for good policing. Therefore, diversity is of great importance to us. How can your knowledge and background be used for this?

For this assignment, a screening type BO applies. For more information about the screening: Police selection - Screening | Kombijdepolitie

Furthermore, we would like to receive the following information:

Earliest possible start date

Availability in hours per week

Rate all-in (incl. travel and/or accommodation costs, excl. VAT)

Holiday schedule within the next 3 months

Place of residence

Candidate's date of birth

Candidate's email address

Candidate's phone number

Motivation (max 150 words)

If supplier: contact person's email and phone number

Type of hire:

Availability for potential interviews at the Police, within 5 days after the application deadline.

By responding to this request, the Contractor declares to have taken note of and agrees with the General Hiring Conditions or General Hiring Conditions for Freelance Professionals of Harvey Nash and the associated Client Appendix Police. These can be found at www.harveynash.nl/politie

• Start: z.s.m. na afronding van de screening (1-1-2027)
• Duration: 24 maanden
• Location: Apeldoorn, Gelderland, NL
• Rate: 84-84 EUR/h
• Languages: Dutch