Job description
Project overview
I am recruiting for a Change, Release & Service Introduction Manager to be based 1 day a week in Reading, 4 days remote.
Active SC Clearance is essential.
The role falls inside IR35 so you will need to work through an umbrella company for the duration of the contract.
You must have recently worked as a Change, Release & Service Introduction Manager.
You will provide governance and operational control for production change, release management and service introduction across service towers, suppliers, regions and security domains.
You must have strong experience managing Change Enablement in a complex enterprise or managed service environment.
Experience coordinating change across multiple countries, suppliers or security domains.
Detailed understanding of ITIL 4 Change Enablement and its interfaces with release, configuration, incident and problem management.
Knowledge of DevOps, CI/CD and controlled release promotion.
Experience chairing CABs and facilitating risk-based decisions with senior stakeholders.
ITIL 4 Foundation plus relevant practice or managing professional certification.
Experience in defence, aerospace or a regulated environment.
Strong ServiceNow or comparable ITSM workflow and reporting experience and an understanding of CMDB relationships and service mapping.
If your experience matches the above requirements and you have Active SC Clearance please apply ASAP.
Project details
- Start: ASAP
- Duration: 6 months
- Location: Reading, UK, GB
- Rate: 50-63 EUR/h
Indexed by 9am's meta-search. You are a job provider? Claim or manage this listing
Found on JobServe