Chatbot specialists (Copilot Studio) - UN-client | 3-month initial | Fully Remote

Project overview

CHATBOT SPECIALISTS (Copilot Studio) SENIOR & JUNIOR - UN CLIENT OPPORTUNITY - REMOTE

For our UN client, we are looking for:

1 Senior Chatbot Specialist

1 Junior Chatbot Specialist

100% remote, supporting a UN agency in Rome

Responsibilities

Configure guided questions, prompts, topics, actions and flows

Map SharePoint sources, templates and metadata

Integrate SharePoint, Teams, Power Automate and Dataverse

Generate drafts and flag missing, inconsistent or outdated information

Respect source permissions and human validation

Test grounding, quality, access, fallback and regression behaviour

Support pilot users, UAT, defect resolution and handover

The SENIOR leads discovery, architecture and quality evaluation, guides the junior and coordinates with DevOps.

The JUNIOR configures components, tests and retests defects, and supports documentation.

SENIOR PROFILE

At least 6 years of relevant hands-on experience

Substantial enterprise-agent delivery experience with Copilot Studio and Power Platform

Enterprise Microsoft 365 experience

SharePoint permissions, metadata and versioning

Power Automate, Dataverse and integrations

Entra ID, delegated access and least privilege

Solution packaging and environment configuration

AB-620 and PL-400 certifications are advantageous for the Senior.

JUNIOR PROFILE

Around 3 years of relevant experience recommended; comparable practical experience considered

Low-code or conversational-agent experience

Copilot Studio exposure strongly preferred

Agile delivery and backlog management

User journeys, test cases and defect tracking

Source-quality and permission checks

BOTH PROFILES

Relevant university degree or equivalent

Excellent English

International competition applies. A competitive daily rate is important.

Latest Deadline: 20 October 2026

Award & others

Provider

infom consulting GmbH is an owner-managed business and consulting firm in Germany. Our IT experts deliver projects for European Institutions, United Nations agencies, International Organisations and multinational companies across Europe.

TO DO - to apply, please send:

• Please apply only if you genuinely match the requirements above and are available full-time at short notice.
• Your CV plays an important role in the evaluation and should clearly describe your actual hands-on experience relevant to this assignment. Listing technologies, project names or job titles alone is not sufficient.
• We require a competitive all-inclusive daily rate in EUR. Please remember: 100% remote work for UN agencies means international competition, so a competitive daily rate is important to have a realistic chance.
• Please note that I do not work with recruitment agencies, intermediaries or consulting companies. Direct applications from consultants only.
• A 3-4 sentence introduction explaining how your experience matches this specific role.
• Your all-inclusive daily rate in EUR for fully remote work.
• Your CV in Word/DOC format, clearly highlighting your relevant hands-on experience.
• Your availability/notice period and earliest possible start date.

Project details

Mid-November 2026 at the earliest, to be agreed

Initially 3 months, extensions possible

Full-time

BACKGROUND

Build a Microsoft Copilot Studio solution helping Service Managers create, review and maintain service documentation using approved SharePoint sources, templates and policies.

• Start: flexible
• Duration: 3 months
• Remote: remote
• Location: Roma, Italy, IT