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Client Support - Associate

Confidential · Greensburg, Pennsylvania, United States · On-site · Senior

  • Greensburg, Pennsylvania, United States · On-site

Indexed (2 weeks ago) · refreshed constantly

Start
flexible
Work mode
On-site
Contract
Freelance / B2B
Seniority
Senior
Reference
892331

Job description

Project overview

Client Support Associate

Responsibilities

What you’ll bring

Interested in a hands-on support role with the potential to extend? Apply today.

  • Provide frontline technical support, resolving incidents and service requests through approved ITSM tools.
  • Install, configure, maintain, and troubleshoot Windows desktops, laptops, hardware, software, printers, and peripherals.
  • Support iOS and Android devices, Microsoft Office applications, and remote users.
  • Assist with employee onboarding, equipment deployment, technology refreshes, and IT asset management.
  • Help set up and troubleshoot audio/video conferencing technology and meeting rooms.
  • Coordinate with internal teams and vendors to drive timely issue resolution.
  • Maintain clear documentation and accurate inventory records.
  • Follow established change management, security, and service procedures.
  • At least 5 years of hands-on experience supporting enterprise IT environments.
  • Strong Windows desktop administration and troubleshooting skills.
  • Experience installing, configuring, and repairing PC hardware.
  • Background supporting desktops, laptops, printers, and other peripherals.
  • Experience supporting iOS and Android mobile devices.
  • Proficiency with Microsoft Office applications.
  • Excellent customer service, communication, and problem-solving skills.
  • Ability to work onsite in Greensburg and travel locally when needed.

Project details

Greensburg, PA 15601

3 months, with strong potential to extend

Work arrangement: Onsite; local travel may be required

Are you a customer-focused IT support professional who enjoys solving technical problems and helping people stay productive? We’re seeking a Client Support Associate to provide hands-on support in an enterprise environment.

  • Start: flexible
  • Remote: onsite
  • Location: Greensburg, Pennsylvania, United States, US

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