Coach / Trainer Civic Affairs

Project overview

Coaching a new colleague and transferring expertise within the Civic Affairs back office.

Profile of the suited interim professional:

• Coaching a new colleague and transferring expertise within the Civic Affairs back office
• Transferring knowledge about relevant laws and regulations, systems, and work processes
• Acting as a subject matter sparring partner for complex issues such as BRP, civil registration, naturalization, and elections
• Providing short knowledge transfer sessions and case discussions within the team
• Drafting current work instructions and knowledge documents for the main Civic Affairs processes
• Delivering a final report with advice for the further development of the team
• Demonstrable experience of at least 3 years in the last 5 years as a coach/trainer or senior advisor in Civic Affairs at a municipality
• Broad and current knowledge of the Civic Affairs field, such as BRP, civil registration, and back-office processes
• Experience with complex Civic Affairs issues such as address research, self-evaluation, and elections
• Experience with onboarding, guiding, or coaching colleagues in the field of Civic Affairs
• Availability from December 7, 2026, for the full duration of the assignment, including any extensions
• Able to work independently while simultaneously collaborating closely with the team and the chain manager

Project details

• Start: flexible
• Location: Hattem, Overijssel, Gelderland, NL
• Languages: Dutch