Required skills
- Communication Planning
- Content Creation
- Stakeholder Management
- Change Management
- Digital Communication
- Project Management
- B1 Level Communication
Languages: Dutch
Job description
Support the implementation of Mijn Zorgkantoor by providing clear and consistent communication to clients, focusing on content creation, communication planning, and stakeholder alignment.
Project overview
Support the implementation of Mijn Zorgkantoor with understandable and consistent communication towards clients.
Profile of the suited interim professional:
HBO/WO work and thinking level, preferably a degree in (corporate) communication
3 to 5 years of relevant experience as a communication advisor within a large or complex organization
Proven experience in complex implementation or change projects
Practical experience with digital services, customer portals, or similar digital customer environments
Experience in independently preparing and executing communication plans
Experience with collaboration in multidisciplinary project teams and with multiple stakeholders
Knowledge of understandable and digital communication, customer journeys, and digital accessibility
Experience within long-term care, health insurance, care offices, Wlz, or PGB is recommended
- Provide communication within the new digital environment
- Prepare and execute communication plans around implementation and go-live
- Coordinate with internal communication advisors on chain and stakeholder communication
- Write and edit content for various target groups and channels at B1 level
- Provide advice to project leadership, management, and subject matter experts
Project details
- Start: flexible
- Location: Noord-Brabant, Brabant, Limburg, Zeeland, NL
- Languages: Dutch
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