Consultant Human-Centric Automation / Change Management Public

Project overview

For our client, we are looking for 4 Consultants for human-centric automation / Change Management (m/f/d)

Our client, a public institution, operates a central competence center for automation that selects and introduces tools and procedures organization-wide. The focus of the service is the further development of the human-centric automation approach: enablement measures, operating model, standards and tools, further development of the associated landscape, and coaching of projects. In addition, a method toolbox is iteratively developed and expanded. The goal is automation that combines efficiency with acceptance, transparency, and traceability.

Responsibilities

• Conception and further development of enablement and training modules using gamification, also role-specific (department and team leads, multipliers)
• Development and execution of workshops and webinars, creation of learning materials, learning videos, and certificates, including participant management
• Development and agile expansion of a method toolbox (toolbox, learning paths, train-the-trainer, maturity analysis, measurability concept, communication concept, roadshow)
• Development and documentation of the operating model, including governance, roles, responsibilities, and playbook; harmonization with other strategic initiatives
• Creation of work tools such as checklists, maturity models, and ROI and benefit indicators; integration into the automation check
• Development of a strategy for human-centric automation in line with the overall and IT strategy, identification of further pilot projects
• Coaching of projects and support of a lighthouse project (e.g., voice bot, mail automation) on methods, guidelines, and acceptance assurance
• Collaboration with other competence centers (e.g., AI, architecture, data protection); organization and further development of the community and participatory workshops

Requirements

Desirable:

Very good German language skills, both written and spoken, are a prerequisite.

Application:

We look forward to receiving your application with a current CV (in German) and your hourly rate, by 08.10.2026, 10:00 AM

For questions, please contact us via Freelancermap or at *@*.io.

Your QUINCEY Team

• Several years of experience in complex projects for the introduction of human-centric automation in a large public authority
• In-depth knowledge in the creation of enablement framework concepts and in the conception, introduction, and scaling of enablement measures
• Special knowledge in the conception and iterative introduction of a method toolbox for human-centric automation
• Special knowledge of human-centric automation: values charter, ethical procedure model for automation and AI introduction, maturity analyses, measurability concepts, identity impact analyses
• Special knowledge of change management and participation formats: participatory formats, human-centric design methods (e.g., Design Thinking), train-the-trainer concepts
• Prototyping and piloting of procedure models, including evaluation methods (e.g., scorecard) for impact measurement
• Ability to convey methods and content understandably in presentations and to advise stakeholders on AI and automation projects
• Knowledge of agile methods (Scrum, Kanban)
• Existing enhanced security clearance (Ü2) or willingness to undergo it after acceptance and before the start of the assignment; the list of states according to § 13 para. 1 no. 17 SÜG must be observed
• Experience in the participation of committees (e.g., main staff council)
• Experience in building and scaling a multiplier network

Project details

01.11.2026

until 30.04.2027, 6 months (with option for extension)

Format: 80% remote, 20% on-site

Region: Bavaria

Client: Client from the public sector

• Start: 2026-11
• Duration: 6 Monate
• Remote: hybrid
• Location: Bayern, Deutschland, DE
• Rate: 8-8 EUR/h
• Languages: German