Required skills
- Customer Relationship Management
- Customer Satisfaction
- SAP CX
- Operations
- Customer Experience
- Service Excellence
- Operational Excellence
- Training
- Coaching
- Employee Development
- Process Improvement
- Change Management
Languages: German
Job description
Leading service provider seeks an experienced professional focused on customer satisfaction, operational excellence, and the development of decentralized locations.
Project overview
For a leading service provider, we are looking for an experienced personality with a focus on customer satisfaction, operational excellence, and the further development of decentralized locations.
Responsibilities
- Analysis of customer feedback and performance indicators
- Conducting training and coaching for managers and teams
- Identification and implementation of process improvements
- Support of change and optimization projects at various locations
Requirements
If interested, I look forward to your message for further information.
*@*.com
SThree_Germany is acting as an Employment Business in relation to this vacancy.
- Experience in operations, customer experience, service excellence, or operational excellence
- Practical experience in training, coaching, or employee development
- Analytical and communication skills
- Willingness to travel within Germany
Project details
- Start: 2026-12
- Remote: onsite
- Location: Bielefeld, Deutschland, DE
- Languages: German
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