Customer Service Representative

Project overview

Job Title: International Customer Logistics Analyst

Responsibilities

• Manage end-to-end international order execution and service performance for assigned customers and regions.
• Serve as a central coordination point across Sales/GMG, Supply Planning, Demand Planning, Transportation, Quality, Credit, and external partners to ensure compliant, accurate, and timely order fulfillment.
• Utilize technology such as AI-CoPilot to assist with reporting and analytics.

Requirements

System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

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Ref: #558-Scientific

System One, and its subsidiaries including Joulé, ALTA IT Services, TeamPeople, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

• Bachelor’s degree preferred
• 2 years of experience preferred in international logistics, customer service, supply chain, or equivalent experience.
• Strong organizational and prioritization skills in a fast-paced, team-oriented environment.
• Intermediate/advanced analytical skills preferred
• Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook, Power Bi, TEAMS) with the ability to leverage tools for analysis, reporting, and documentation.
• AI-CoPilot skills a plus
• Effective written and verbal communication skills.
• Ability to work cross-functionally with internal and external stakeholders.
• High attention to detail, accountability, and follow-through.
• Flexibility to work across multiple time zones.
• SAP/S4 Hana and ECC proficiency a plus
• Ability to work remotely and independently with minimal supervision.

Project details

Ewing, New Jersey

Type: Contract

Compensation: $24-$28 (based on experience)

Work Model: Remote – offsite

Hours: 8 am to 4 pm - can be flexible within a couple of hours

• Start: flexible
• Remote: remote
• Location: Ewing Township, NJ, US
• Rate: 24-28 EUR/h
• Languages: English