Required skills
Job description
Project overview
Role: Deskside Support Technician / Desktop Support Engineer / IT Support Technician / IT Deployment Technician
Project details
Glenview, IL
Work Mode: Client Location No Remote / No Relocation
Contract / Contract to Hire
Deskside Support:
A deskside technician's job is to provide support and maintenance for a company's desktop computing environment.
They may be responsible for:
Some skills that are helpful for a deskside technician include:
Job Facts: Contract Independent | Contract W2 | 8 Months | On-site | $40 - $45/hr
Skills: Deskside Support Technician, Desktop Support Engineer, IT Support Technician, IT Deployment Technician
Reference: Dice Id: 91112433 | Position Id: 9119163
- Troubleshooting: Investigating, troubleshooting, and resolving service requests for desktop applications, network connectivity, and hardware and peripheral devices
- Installation: Installing, configuring, and maintaining hardware and software
- Diagnosis: Diagnosing and repairing end-user system failures, printer failures, and other peripheral device failures
- Network support: Troubleshooting network devices to ensure connectivity.
- Virus Detection: Implementing virus detection and eradication procedures.
- End-user support: Providing end-user assistance in person, by telephone, or via email.
- Customer Service: Acting as a model of customer service excellence for organizational staff members.
- Excellent problem-solving and analytical skills
- Comprehensive knowledge of computer systems
- Strong verbal and written communication skills
- Patient, friendly demeanor with a great aptitude for listening.
- Start: flexible
- Duration: 8 Months
- Remote: onsite
- Location: Glenview, IL, US, US
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