Dynamics 365 Field Service Consultant

Project overview

Dynamics 365 Field Service Consultant

Service and maintenance processes for clients are mapped onto Dynamics 365 in the facility management environment, as close as possible to the Microsoft standard. We are looking for short-term support for the conception and implementation of Field Service.

Responsibilities

• Record current state processes in internal and external service, from order entry and dispatch to maintenance and proof of performance
• Alignment with the standard and solution design with a low development component
• Customizing Field Service: Work Orders, Incident Types, Assets and Locations, Agreements for recurring maintenance, Scheduling
• Rollout of the Mobile App including offline operation, time and material recording, photos and signature
• Enhancements with the Power Platform, support for interfaces to ERP and CAFM
• Workshops, tests, key user training and support during go-live

Requirements

• Several years of experience in Field Service projects, conceptual and hands-on
• Good understanding of internal and external service processes
• Proficient in customizing and Power Platform
• Experience in workshops with business departments and management
• Fluent German
• Advantageous: Experience in facility management, integrations to BC, F&O or CAFM, MB-240, Copilot in Field Service

Project details

Beginning of December 2026 at the latest

4 months with option for extension

Utilization: 4 to 5 days per week

Remote/Onsite: predominantly remote, occasionally on-site in Northern Germany

• Start: 2026-12
• Duration: 4 Monate
• Remote: remote
• Location: Frankfurt, Deutschland, DE
• Languages: German