End-to-End Process Optimization in Quality Management

Project overview

Scope of Services

• Consolidation of identified improvement potentials into a target image
• Development of a scalable end-to-end process model for error elimination
• Definition of process boundaries, inputs, outputs, and decision points
• Development of role, responsibility, and governance concepts including RACI
• Structuring of interfaces to Product Refresh, Service, R&D, and Supplier Management
• Methodological preparation and moderation of workshops, including derivation of concrete work packages
• Creation of a roadmap with prioritized initiatives, dependencies, and milestones

Requirements

Contact Person: Account Manager Mr. Alexander Muth

FERCHAU GmbH

Darmstadt Branch

Rösslerstr. 88

64293 Darmstadt

• Sound experience in end-to-end process design, process transformation, or process harmonization in quality management
• Very good knowledge of SIPOC, BPMN 2.0, RACI, as well as stakeholder and interface analyses
• Experience with RCA, 8D, DMAIC, error elimination, and CAPA processes
• Expertise in cross-functional processes and international project environments
• Application experience with SAP Signavio, Microsoft Visio, ARIS, or comparable process modeling tools
• Knowledge of SAP S/4HANA QM, Power BI, Jira, and Confluence advantageous
• Professional English skills for project documentation and international workshops

Project details

• Start: flexible
• Remote: onsite
• Location: Aschaffenburg, Deutschland, DE
• Languages: German