Required skills
- 2nd Level Support
- 3rd Level Support
- Core Banking Systems
- SQL
- ITIL
- User and Authorization Management
- Application Support
- Financial Services
- Leasing
- Point of Sale (POS) Systems
- Dealer Portals
- ServiceNow
Languages: German
Job description
Seeking a professional application support specialist for 2nd and 3rd level support of a core banking system, POS system, and dealer portal. The role involves analyzing and resolving production errors, managing user permissions, and supporting product setup.
Responsibilities
- Analysis and resolution of production errors in collaboration with application development
- Granting of authorizations, responsibilities, and creation of new internal and external employees
- Execution of changes to central values and population of pre-made SQL scripts
- Setup of new financing, leasing, and internet products with order codes and residual value groups for vehicles
- User consultation and checking and dispatching of services from daily processing
- Support for the point-of-sales system and dealer portal, including the creation of extranet users
- Processing according to ITIL in incident, problem, and change management, informing users and dealers
Requirements
We look forward to receiving your application or, if applicable, your recommendation of a suitable colleague. Please send your current profile in German or English to
Petra Haack
Team Lead Recruitment & Talent Acquisition
25 years Best in Class IT Recruitment
[contact removed]
www.varius-it.com
| VARIUS IT GmbH & Co. KG | An der Alster 62 | D-20099 Hamburg | HRA 100607 AG Hamburg | Managing Director: Matthias Feddersen |
- Several years of experience in 2nd and 3rd level support of business-critical applications in banks, ideally in the financing and leasing environment
- Confident use of SQL for analyzing and preparing data during ongoing operations
- Experience in user and authorization administration, including for external access
- Knowledge of ITIL processes and ITSM tools such as ServiceNow or comparable
- Industry experience in the banking or leasing sector, ideally with core banking systems
- Communicative team player with a structured approach to working with business departments and development
- Very good German and English language skills
Project details
a.s.a.p.
31.03.2027 / Location: NRW, predominantly on-site / Project ID: 5420
Our client is an established financial service provider in the mobility sector, offering financing and leasing products through a nationwide dealer network. As a professional application support specialist in 2nd and 3rd level support, you will ensure the stable operation of the core banking system, the point-of-sales system, and the dealer portal.
- Start: a.s.a.p.
- Duration: 31.03.2027
- Location: NRW, überwiegend vor Ort, DE
- Languages: German
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