Required skills
- Insurance
- Financial Services
- Banking
- Investment Products
- Customer Support
- Administrative Support
- Contract Management
- Data Management
Languages: German
Job description
We are looking for a reliable freelancer with experience in the insurance, banking, or investment sector to support our financial advisors in their daily business through operational customer support and administrative tasks.
Project overview
We are looking for a reliable freelancer (m/f/d) with experience in the insurance, banking, or investment sector to support us on a project basis with the operational support of our clients and the assistance of our financial advisors in their daily business.
The focus is on classic administrative processing, handling customer inquiries, and reliable preparation and follow-up of consulting topics.
We are not looking for support in active sales, but rather a structured, service-oriented personality who works independently, thinks along, and flexibly relieves us in daily business.
Responsibilities
- Operational support of our financial advisors in daily business
- Support of existing clients and processing of incoming customer inquiries
- Classic administrative processing in the insurance and financial services sector
- Preparation and follow-up of consulting appointments
- Processing and maintenance of contracts, applications, and customer data
- Communication with clients, insurance companies, and other contact persons
- Support with contract changes, queries, and ongoing processes
- Documentation and maintenance of processes in our digital systems
- Taking over administrative and organizational tasks
Requirements
Framework:
Application:
We look forward to a brief introduction of your previous experience in the insurance, banking, or investment sector.
Please also let us know in which areas you have already gained practical experience, what hourly rate you envision, and how many hours you could support us per week.
We look forward to getting to know you!
Job facts: Direct client project
- Experience in the insurance, banking, investment, or financial services sector
- Ideally, knowledge of property insurance, motor vehicle insurance, retirement planning, private provision, or investment products
- Experience in administrative processing, customer support, or operational support of financial advisors
- A vocational training in the insurance or financial sector is an advantage, but not a requirement
- Structured, reliable, and independent way of working
- Good communication skills and enjoyment of customer contact
- High digital affinity and confident use of various software solutions
- Ability to quickly familiarize yourself with new systems and processes
- Independent, solution-oriented, and service-oriented way of working
- Project-based collaboration on a freelance basis
- Hourly billing
- Hourly rate: €20–40 (net), depending on experience and qualifications
- 100% Remote / Home office
- Flexible working hours by arrangement
- Structured onboarding into our systems and processes
- Potential for long-term collaboration
- No permanent employment intended
Project details
- Start: ab sofort
- Remote: remote
- Location: Offenbach, Deutschland, DE
- Rate: 20-40 EUR/h
- Languages: German
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