Functional Administrator (interim)

Project overview

The assignment includes the functional management of the patent management system within the Patent Centre Netherlands (OCNL) team.

Profile of the suited interim professional:

• Translating user requirements into change requests and documenting them in Jira
• Monitoring the functional continuity of the system, including managing authorizations and handling incidents
• Providing release and change management and executing test plans (FAT/GAT/UAT)
• Maintaining consultation with OCNL, DICTU, and the external supplier
• Analyzing and resolving system incidents and monitoring progress via Topdesk
• Contributing to cybersecurity and compliance activities, such as audits and pentests
• Investigating the transition to e-PCT and preparing the associated management decisions
• Updating documentation, including instruction manuals and test reports
• Reviewing documents within European tender procedures
• Completed HBO or WO education
• Minimum of five years of experience as a functional administrator or application coordinator within a large government or service organization
• Experience as an intermediary between ICT suppliers and users
• Experience with Agile Scrum (preferred)
• Knowledge of and experience with working according to BiSL (preferred)
• Minimum of three years of experience with incident management and tools such as Topdesk and Jira (preferred)
• Experience with XML and SQL (preferred)
• Experience with supporting cybersecurity and compliance activities (preferred)

Project details

• Start: flexible
• Duration: 6 months
• Location: Den Haag, North-Holland, South-Holland, NL
• Languages: Dutch