Functional Administrator - RVO

Project overview

Please note! This role is only available for secondment/suppliers or for freelancers who join our payroll. We can tell you more about this by phone.

Requirements

Candidate has at least a demonstrable completed HBO or WO education.

Candidate has at least 5 years of demonstrable work experience as a functional administrator and/or application coordinator in a large (at least 2500 employees) government or service organization acting as an intermediary between ICT suppliers and users.

Wishes

Demonstrable experience with Agile Scrum.

Demonstrable knowledge of and experience with working according to BiSL.

At least 3 years of demonstrable experience with incident management, analysis methods, and management tools (including Topdesk and Jira).

Demonstrable experience with XML and SQL.

Demonstrable experience with supporting cybersecurity and compliance activities.

Competencies

Analytical ability; quickly establishing connections, understanding problems, and making substantiated choices.

Communication skills; clearly conveying complex matters to various target groups and proactively mastering the subject matter.

Stakeholder management; effectively dealing with the interests and priorities of different parties.

Decision-making ability/pragmatism; making quick and well-founded decisions, even with incomplete information.

Additional information

An offered CV must contain the full name and address, date of birth, telephone number, and email address of the candidate.

Work situation: Secondment is not allowed. Exclusivity is required upon acceptance of an invitation for an intake until 4 days after the intake date.

Project details

€73,- Pro-forma can be requested.

Assignment Description

Within the IV directorate, department Building, Testing & Functional Management, we are looking for a (Senior) Functional Administrator for the Octrooicentrum Nederland (OCNL) team who takes responsibility for organizing and structuring the work within the given frameworks and who can work well in a team. We are often surrounded by protected inventions that enrich our daily lives, without realizing it. Take the smartphone: a simple phone grew into a multifunctional mini-computer thanks to innovations protected by patents.

Behind this protection stands Octrooicentrum Nederland (OCNL), where knowledge, innovation, and law come together.

Do you get energized by a role where you have to switch between different parties, improve and make processes efficient? Where you also work independently and look for solutions? As a functional administrator, you build bridges between content, processes, and systems. You switch quickly and purposefully between various challenging issues and activities and delve into complex subjects. You work together with a small team of advisors. This means you will take on both operational and coordinating tasks. But there is more, of course. You are co-responsible for an efficient design of the processes.

You proactively work (together) on improvements and are able to pick up, manage, and successfully complete assignments independently. You will maintain good contacts with our collaboration partners such as the European Patent Office, the supplier of our software system (BPP), and our internal staff departments. You also find it important to involve your colleagues in (complex) innovations and what this means for their way of working. It is a work environment where a lot is changing; the patent world is not a 'rusted' process. A new State Patent Act and a Unitary Patent for Europe are coming soon.

You can maintain an overview, plan and organize proactively, set priorities, and switch in dynamics. A strong and stress-resistant personality with excellent communication skills and the necessary organizational sensitivity and tact.

The work includes:

Background of the assignment

The Netherlands Enterprise Agency (RVO.nl) carries out assignments for various clients and is responsible for the management and further development of these environments. This is a continuous process. A lot of coordination is required with the line departments, with the technical application managers, and with our external developer of the package.

• Translating user requirements into requests for changes (change requests): analyzing user requirements and translating them into change requests to have the systems modified by the supplier. Change requests are logged and followed up in Jira.
• Ensuring the functional continuity of the patent management system, including authorization management and incident handling.
• Executing release and change management and test plans (FAT/GAT/UAT), including drawing up test scenarios, performing (smoke) tests, and elaborating test reports.
• Maintaining structural consultation with OCNL, DICTU, and supplier ED (including MSDR, PPR, project board).
• Analyzing and resolving system incidents, with progress monitoring via Topdesk.
• Supporting cybersecurity and compliance activities, such as audits, pentests, and security measures.
• Investigating the transition to e-PCT (XML) and preparing MT decisions regarding this.
• Updating documentation, such as instruction manuals, test reports, and the functional management handbook.
• Reviewing documents in European tender procedures.
• Start: 2026-11-30T23:00:00
• Location: Den Haag Zuid-Holland, NL
• Languages: Dutch