Implementation Manager Digital Workplace

Project overview

Three reasons why this is your assignment

For our IT Social department, we are looking for an experienced Implementation Manager who has completed an independent study on the current and failed Developer Experience (DX) within our development organization. The assignment focuses on gaining insight into the needs, expectations, and bottlenecks of developers. The outcomes will form the basis for transforming the current DevOpsBox provision, future investments, and improved service delivery to development teams.

You are able to bridge the gap between developers, management, architecture, security, and IT services. You will not only investigate what is happening today but also translate this into a concrete roadmap for the future.

You do it

Analyze the current situation

Conduct research into the current Developer Experience within IT Social.

Evaluate the realized functionality of the DevOpsBox project.

Determine the extent to which current service delivery meets the credibility of development teams.

Inventory needs

Interview developers, product teams, architects, security specialists, and management.

Organize and facilitate workshops and working sessions.

Conduct surveys and analyses among relevant target groups.

Developer Journey

Map the current developer journey.

Identify shortcomings in tooling, processes, governance, and support.

Analyze bottlenecks in self-service, onboarding, and collaboration.

Advice and roadmap

Formulate a future vision for the failed Developer Experience.

Develop a prioritized improvement agenda.

Develop a concrete preliminary plan including business value, impact, and implementation approach.

Advise management on next steps and investment choices.

Stakeholder management

Coordinate between development teams, IT management, architecture, and security.

Periodically report on progress, consequences, and risks.

Present research results and advise on negotiations.

Deliverables

Analyze the current developer experience.

Overview of developer needs, expectations, and key bottlenecks.

Assessment of the alignment between DevOpsBox and the requirements from development teams.

Desired future state for the Developer Experience.

Prioritized roadmap with improvement initiatives.

You are it (requirements)

Minimum of 5 years of experience with change and implementation projects within complex IT organizations.

Demonstrable experience with Agile, DevOps, and software development environments.

Experience in conducting research, assessments, stakeholder analyses, and improvement projects.

Strong interviewing and facilitation skills for workshops and sessions with diverse stakeholders.

Ability to translate user insights into concrete improvement initiatives.

Experience with stakeholder management at operational, tactical, and strategic levels.

Strong analytical skills and a structured approach.

Independent, results-oriented, and advisory skills.

Experience with Developer Experience, Developer Platforms, Internal Developer Platforms, or failed projects is a strong plus.

Project details

As soon as possible (Nov 2nd, depending on VOG)

6 to 12 months

Commitment: 32 hours per week

Amstelveen (hybrid working possible)

-When submitting a candidate for the above request, a subcontracting arrangement is not permitted. The candidate must be employed by your organization. If there is an extra link in the chain, we will not consider your offer and will reject it immediately.

-A valid VOG is required for deployment; starting earlier is not possible.

Additional information

When you offer a professional to us as a supplier and they are placed, we need information from you as the contracting party, including regarding the Chain Liability Act (Wet keten- en inlenersaansprakelijkheid).

The 'WKA' aims to prevent abuse in the remittance of payroll taxes at all links in the chain; from supplier to client. We design these risks for our clients by means of a blocked account, the G-account. This is an account to which part of the invoice amount is deposited and from which you can pay payroll taxes and VAT to the Tax Authorities. The percentage to be deposited depends on whether you have a SNA certification (NEN-4400-1 or NEN-4400-2) and whether your company is located in the Netherlands or abroad. You can request the G-account from the Tax Authorities.

If you cannot obtain a G-account (and you can provide proof of this from the Tax Authorities), you also have the option to provide an accountant's statement (assurance report regarding personnel lending) every quarter. In this, a certified accountant (AA or RA) will issue a statement about the accuracy, completeness, and timeliness of the remittances. Well, the costs for this statement are for your own account.

• Start: 2026-11-01T23:00:00
• Location: Amstelveen Noord-Holland, NL
• Languages: Dutch