Required skills
- IT Operations
- Infrastructure Supervision
- Incident Diagnosis
- Network Troubleshooting
- Server Administration
- IT Security
- Backup and Recovery
- Procedure Management
- Alert Management
- Documentation
Languages: French
Job description
The Infrastructure Operations Pilot ensures continuous monitoring and operational management of IT resources, ensuring service levels, quality, and security. This role involves daily monitoring of work schedules, resource management, incident diagnosis, and intervention.
Project overview
About the company
The organization is a collective management organization that collects royalties due to authors, composers, and music publishers, and then redistributes them. It also carries out initiatives to support its members and cultural events. Its mission contributes to the remuneration of creators and the vitality of cultural life. [Suggestion: its actions can be based on principles of equity in the distribution of rights, support for creation, and member service.]
What the position involves
The Infrastructure Operations Pilot ensures continuous monitoring of IT resources and their operational management. They ensure compliance with service levels and commitments, as well as the quality of processing, within the framework of quality assurance and security requirements. On a daily basis, they follow the work schedule, start and stop resources, analyze received messages, and diagnose incidents affecting the network, servers, or users. They trigger alerts and intervene in case of incidents, launching recovery procedures if necessary: reconfiguration, file copying, or backup operations.
After resolution, they restart work, update the incident database, and maintain the piloting documentation. Finally, they contribute to maintaining the availability of physical and logical resources necessary for production.
Key skills / What we are looking for
- [Suggestion: experience in IT operations or infrastructure supervision.]
- [Suggestion: ability to diagnose incidents on networks, servers, and IT environments.]
- [Suggestion: rigor in following procedures, managing alerts, and documenting interventions.]
- [Suggestion: knowledge of recovery, backup, and operational readiness maintenance operations.]
Project details
- Start: flexible
- Location: Hauts-de-Seine, France, FR
- Languages: French
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