Interim D365 Consultant Field Service

Project overview

For our clients in the real estate industry, we are building integrated platforms for facility management. We rely on standard Microsoft modules rather than in-house developments. For these projects, we are looking for a Microsoft Field Service Specialist as short-term reinforcement.

Client Details

Key Data

Job Description

• Start: by 01.12.2026
• Duration: 4 months, extension possible
• Utilization: 80-100%
• Location: remote / occasionally Bremen
• Language: Fluent German

Responsibilities

Profile

Mandatory Requirements

Desirable

Offer

If interested, I look forward to your response with CV and remote hourly rate.

• Recording and analyzing internal service processes (order acceptance, fault reporting, dispatching, contract management, billing) and field service processes (maintenance, inspection, repair, service reports)
• Fit-Gap analysis against the Microsoft standard and development of a solution concept with as little individual development as possible
• Configuration and implementation in Dynamics 365 Field Service, including:
• Work orders, incident types, service tasks, and inspections/checklists
• Customer assets and functional locations (asset and equipment structure)
• Service agreements for recurring maintenance according to operator obligations
• Resource planning with Universal Resource Scheduling and Schedule Board, optionally Resource Scheduling Optimization
• Field Service Mobile App including offline use, time tracking, material consumption, photo documentation, and customer signature
• Enhancements with the Power Platform (Power Automate, Power Apps, Dataverse) and support for interfaces to ERP or CAFM systems
• Workshops with business departments, testing, training (key users / train-the-trainer), and go-live support
• Several years of project experience with Dynamics 365 Field Service (concept and implementation)
• Profound knowledge of typical internal and field service processes in the service sector
• Confident handling of configuration, customizing, and the Power Platform
• Strong communication skills in dealing with business departments and management
• Project experience in the Facility Management / Facility Services industry (e.g., technical FM, maintenance according to VDMA 24186, SLA-driven fault processing, use of subcontractors)
• Experience with integrations (e.g., Business Central, Finance & Operations, SAP, CAFM)
• Microsoft certification, e.g., MB-240 (Field Service Functional Consultant)
• Experience with Copilot functions in Field Service

Project details

• Start: 2026-12
• Duration: 4 Monate
• Remote: remote
• Location: Bremen, Deutschland, DE
• Languages: German