Interim Claims Manager

Project overview

For our client, we are looking for an interim Claims Manager (m/f/d) as soon as possible.

Responsibilities

• Operationally manage and control claims management, monitor and process open claims
• Handle and resolve complex and disputed claims cases
• Manage installment payments as well as collection, insolvency, and, if applicable, judicial dunning proceedings
• Analyze existing claims processes and identify optimization potential
• Coordinate with accounting, billing, customer service, and other departments
• Coordinate and manage external collection agencies and/or lawyers
• Monitor and report relevant claims key figures.
• Monitoring and processing of open claims as well as execution of the dunning system
• Processing and clarification of complex or disputed claims cases
• Management of installment payments, collection, insolvency, and, if applicable, judicial dunning proceedings
• Further development of dunning and escalation processes
• Collaboration and management of external collection agencies or lawyers
• Monitoring and reporting of relevant claims key figures

Requirements

Do you have free capacity and can support our client?

I look forward to your feedback with the project number and the following information to *@*.de:

We process all feedback and always do our best to respond to all candidates (m/f/d). Unfortunately, this is not always possible, we ask for your understanding. If we do not contact you within 5 working days, please assume that the client has decided on another candidate.

• Several years of experience in operational claims management or Credit & Collections
• Sound knowledge of dunning and collection systems as well as in handling complex claims cases
• Experience with insolvency proceedings
• Experience in analyzing and optimizing claims processes
• Independent and structured way of working, as well as strong communication and assertiveness skills
• Experience with insolvency and ideally judicial dunning proceedings
• Your current project availability (earliest start)
• Your maximum utilization/week in total
• Your hourly rate
• Your current profile (ideally in PDF format)
• Your assessment of the required qualifications

Project details

21.10.26, at the latest 02.11.26

3 months+

Utilization: 100%, minimum 60%

predominantly on-site, Greater Vienna area

• Start: ab sofort
• Duration: 3 Monate
• Remote: hybrid
• Location: Wien, Deutschland, DE
• Languages: German