Required skills
- Interim Management
- Database Operations
- ITIL
- Service Management
- Project Management
- Program Management
- Risk Management
- Capacity Management
- Resource Management
- Service Provider Management
- IT Infrastructure
- Managed Services
Languages: German
Job description
Seeking an experienced Interim Manager for Database Operations to oversee stable and secure system operations, manage incidents and changes, and optimize processes. The role requires strong leadership, ITIL expertise, and experience in resource and service provider management.
Project overview
Your area of responsibility
Your benefits with us
- Planning and coordination of tasks, resources, and activities within the team
- Monitoring the stable, secure operation of systems according to SLA specifications
- Management of incident, change, request, problem, patch, and release processes according to defined standards
- Execution of risk management, including assessment and follow-up of appropriate measures
- Optimization and further development of operational processes
- Creation and evaluation of key figures and reporting, as well as budget planning and monitoring
- Support of audits, reviews, and regulatory requirements
- Representation of the area of responsibility towards internal stakeholders, customers, and service providers
- High flexibility through the possibility of mobile working
- Professional and personal development opportunities
- You can contribute your own ideas and actively shape things with us
- Networking and simply having fun at team events, Christmas parties, or summer parties
- Subsidy for screen workplace glasses
- Secure and constant utilization over the entire project period
Requirements
- Several years of professional experience in the IT environment
- Sound knowledge in leadership as well as in program and project management
- Expertise in ITIL processes and service management structures
- Technical understanding of operational processes in an IT infrastructure or managed service environment
- Practical experience in managing service providers as well as in resource and capacity management
- Routine in handling escalations, conflict situations, and operational challenges
Project details
- Start: 2026-12
- Remote: remote
- Location: Haar, Deutschland, DE
- Languages: German
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