Required skills
- Program Management
- Delivery Management
- Supplier Management
- IT Project Management
- SaaS Implementation
- Cloud Environments
- AWS
- Software Development
- Contract Management
- Performance Management
- Claim Management
- Agile Release Management
Nice to have:Service Provider ManagementSaaS ContractsSLA ManagementChange Request ManagementContract AmendmentsInternational Service Provider CollaborationSLA ReportingQuality ReportingAgile Project Management
Languages: German
Job description
The role involves analyzing and evaluating IT project performance, risks, and supplier contributions, with a focus on SaaS and AWS environments. Responsibilities include preparing decision-making documents, managing contracts, and supporting agile delivery processes.
Project overview
- Analysis and evaluation of performance and delivery status
- Consolidation of relevant information on risks, dependencies, open points, and action requirements
- Creation and updating of action, risk, and decision overviews
- Evaluation of impacts on scope, quality, and deadlines
- Preparation of decision-making bases for project, delivery, and management committees
- Analysis of the provider's performance organization and collaboration
- Evaluation of performance, capacity, and competence planning as well as resulting risks
- Analysis of organizational changes and their impact on service delivery
- Evaluation of collaboration, handover, and control processes between client and implementation partner
- Identification of process deviations, friction losses, and optimization potential
- Analysis and evaluation of technical service delivery
- Evaluation of the fulfillment status of agreed services based on contract, performance, and project documentation
- Analysis of quality requirements, implementation results, and recurring quality deviations and disruptions
- Evaluation of technical and organizational processes and interfaces between development, deployment, and operations
- Analysis of causes of recurring problems and tracking of agreed improvement measures
- Preparation of risk, escalation, claims, and contract-relevant issues, including options for action
- Creation and consolidation of status, risk, and decision information for governance and management formats
- Analysis and evaluation of communication, especially in critical situations
- Support of agile delivery and release processes
- Analysis and evaluation of provider contributions for PI, sprint, and release processes
- Support of project-related collaboration with Product Owners, Scrum Masters, Release Coordination, and other relevant stakeholders
Project details
- Start: 22.10.2026
- Duration: unbefristet
- Location: 60311 Frankfurt am Main, DE
- Languages: German
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