IT End-User Support Engineer

Project overview

vacancy introduction

Are you a communicative IT professional who gets energy from direct contact with end-users? For our client, we are looking for a decisive IT support engineer.

Within this transformation project, approximately 3,000 colleagues will be migrated between January and July. They will be migrated to a brand-new digital workplace and mobile devices will be upgraded. With a pace of an average of 50 migrations per day, you will play a key role on the work floor as a Floorwalker.

what we offer you

A gross hourly wage between € 22 and € 31

A one-year assignment on a temporary basis

International top player in high-tech

40 hours per week

Working from the office in Hengelo

Challenging role

who you are

Do you recognize yourself in the following characteristics?

• You have a higher professional education (HBO) ICT diploma or at least a secondary vocational education (MBO 4) ICT diploma
• You have at least 5 years of recent work experience in a comparable 2nd-line ICT support role?
• You have demonstrable practical knowledge of Microsoft 365, Windows devices, and modern workplace infrastructures?
• You master both the Dutch and English languages in word and writing;
• You can successfully complete a full security screening (AIVD B-investigation and VOG);
• You can work physically on location in Hengelo for the full work week (40 hours).

Responsibilities

You will be working on the following tasks;

where you will work

You will be working for an international top player in high-tech systems, located in Hengelo. This organization develops advanced technologies for Defense and maritime applications, among others. This means that quality, discretion, and a high level of security are self-evident here.

You will end up in a dynamic project environment where down-to-earthness and innovation go hand in hand. The atmosphere is characterized by short lines of communication and professional colleagues. You will do this directly from the office in Hengelo. Working from home is not allowed.

• You actively walk around the work floor to directly support colleagues during and after their workplace migration;
• You calmly, clearly, and understandably explain new technical functionalities to colleagues of all levels;
• You independently identify, analyze, and resolve common hardware and software problems related to the modern workplace;
• You pick up signals and recurring bottlenecks from the floor and report them directly to the central project team.

Project details

• Start: flexible
• Remote: onsite
• Location: Hengelo OV, NL
• Rate: 22-31 EUR/h
• Languages: Dutch