Required skills
- IT Service Management
- Demand Management
- Business Relationship Management
- IT Service Request Management
- Service Commissioning
- IT Governance
- Stakeholder Management
- IT Service Management Process Development
- IT Service Reporting
Nice to have:ITIL
Languages: English
Job description
Project overview
IT Service Manager | Service Lead
Project details
Aberdeen (4 days onsite)
Contract: 6 Months
Competitive | Inside IR35
Clearance: BPSS
Summer-Browning Associates is currently supporting our public sector client, who is seeking an experienced IT Service Manager for an initial 6-month contract.
The ideal candidate will have:
To apply, please submit your latest CV for review.
- Strong experience in IT Service Management, Demand Management or Business Relationship Management.
- Experience managing and prioritising IT and digital service requests.
- Experience commissioning services through shared service providers or third-party suppliers.
- Good understanding of IT governance, investment approvals and assurance processes.
- Strong stakeholder management skills, including engagement with senior leadership.
- Experience developing and implementing IT service management processes and reporting.
- Knowledge of ITIL or equivalent frameworks would be advantageous.
- Start: ASAP
- Duration: 6 months +
- Remote: hybrid
- Location: Aberdeen, UK, GB
- Languages: English
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