IT Technician

Project overview

Description

We are looking for an IT Technician to provide dependable desktop support and Microsoft 365 administration for a team based in Dallas, Texas. This Long-term Contract position focuses on delivering responsive end-user assistance, maintaining secure and reliable technology operations, and keeping systems, devices, and documentation well organized. The role is ideal for a hands-on IT specialist who can balance daily support needs with asset management, account administration, and collaboration with external service providers.

POSITION: IT TECHNICIAN

Responsibilities

• Provide onsite and remote technical support for hardware, software, and end-user issues.
• Troubleshoot desktops, laptops, printers, scanners, mobile devices, and conference room technology.
• Configure, deploy, maintain, and retire workstations and laptops.
• Support employee onboarding/offboarding, account provisioning, and equipment management.
• Administer Microsoft 365, Exchange Online, Entra ID, Azure, Intune, user accounts, licenses, and mailboxes.
• Manage VPN access, mobile devices, and endpoint security tools.
• Apply patches, monitor backups, and support business continuity processes.
• Coordinate with the MSP and technology vendors on support requests, escalations, and maintenance activities.
• Assist with security monitoring, MFA, access reviews, phishing awareness, and incident response.
• Maintain IT documentation, asset inventories, and operational procedures.

Requirements

PREFERRED QUALIFICATIONS

Technology Doesn't Change the World, People Do.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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Job Facts: Contract W2 | Contract Independent | On-site | USD $34.00 - 39.00 per hour

Skills: Dependability, IT Operations, Organized, Asset Management, Collaboration, Laptop, Onboarding, Provisioning, Mobile Devices, Backup Administration, Business Continuity Planning, Incident Management, Technical Support, Help Desk, Remote Support, System Administration, Microsoft Office, Microsoft Exchange, Microsoft SharePoint, Microsoft Azure, Microsoft Windows, Printers, Access Control, Virtual Private Network, Multi-factor Authentication, Endpoint Protection, Patch Management, Customer Service, Communication, Documentation, Organizational Skills, Computer Hardware, Information Technology, Security+, MSP, Vendor Relationships, Microsoft, Management, Auditing, Hospitality, Public Sector, Process Improvement, Finance, Accounting, Marketing, Legal, Customer Support, Online Training, Artificial Intelligence, Insurance, .NET, Privacy

Reference: Dice Id: rhalfint | Position Id: 04951-0013533804

• 3-5 years of IT Support, Help Desk, Desktop Support, or Systems Administration experience.
• Experience administering Microsoft 365, Exchange Online, Teams, SharePoint, and OneDrive.
• Working knowledge of Azure, Entra ID, and Intune.
• Experience supporting Windows devices, printers, and peripherals.
• Experience managing user accounts, permissions, and access controls.
• Familiarity with VPNs, MFA, endpoint security, patch management, and security best practices.
• Ability to review logs and identify potential security concerns.
• Strong customer service, communication, documentation, and organizational skills.
• Experience managing hardware and software inventories.
• Ability to work with vendors, prioritize competing requests, and handle confidential information appropriately.
• Bachelor's degree in information technology or related field.
• Security+, Microsoft, or related certifications.
• Experience working with an MSP and managing vendor relationships and service levels.
• Experience with Intune, Microsoft security tools, and endpoint management.
• Experience supporting audits, security questionnaires, or cyber insurance requirements.
• Experience in nonprofit, hospitality, tourism, destination marketing, or public-sector environments.
• Experience driving process improvement initiatives.
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Project details

DALLAS, TX

3 MONTH CONTRACT, WITH POSSIBILITY TO CONVERT

$35-$38 (DEPENDING ON EXPERIENCE)

• Start: flexible
• Remote: onsite
• Location: Dallas, TX, US, US
• Rate: 34-39 EUR/h