Lead Designer (Spatial Assistant and DGW)

Project overview

You will collaborate with developers, data and BI specialists, geo-information specialists, product owners, and policy specialists in multidisciplinary Scrum teams. You will design digital information products that help employees and policy departments find, understand, and use data and geodata.

What will you do?

You will work on, among other things, the Spatial Assistant, an AI-supported assistant for spatial and geographic information, and on a data catalog where employees can search, evaluate, and reuse datasets. You will also contribute to policy monitors, dashboards, and consultation environments, for example.

You will translate the needs of both expert and non-expert users into clear services and interfaces, build a shared design language for the information products, and lay the foundation for structural user research. You will bring the design approach, advise and facilitate, and contribute to the higher UX maturity of the teams through knowledge transfer. You will work according to the principle of 'show, do together, do yourself', so that the teams can eventually continue the work themselves. You will also provide input to the roadmap and vision for the further development of the product portfolio.

The engagement is an average of 36 hours per week. You are flexibly deployable.

You can perform work and communication in Dutch.

The Information and Automation (I&A) department faces challenges due to external changes and internal needs and expectations. Together with provincial users and partners, I&A makes choices to maintain the delicate balance between available resources and meeting needs, renewal, and innovation.

The Province of Zuid-Holland has a Microsoft environment and a virtualized desktop environment. The BI team is part of the Information and Automation department. The team is responsible for data management, data access, functional and technical management, and the development of BI applications. The team also advises on business operations data, creates information products, and performs data analyses. It supports the primary tasks of the province: policy making and execution.

The Information and Automation department of the Province of Zuid-Holland needs an external candidate for the assignment Lead Designer (UX and service design). The assignment concerns the design and further development of digital information products, including the Spatial Assistant and the data catalog.

• You will research the working methods and needs of expert and non-expert users regarding data and geodata and translate these into product choices.
• You will create service journeys, service blueprints, and user scenarios.
• You will create UX, service, and interaction designs for information products, up to a development-ready level.
• You will design data visualizations, dashboards, and interfaces that make information more findable and understandable.
• You will set up and conduct user research, and translate the outcomes into insights, needs, and recommendations.
• You will facilitate workshops, co-creation sessions, and design processes with stakeholders from policy, data, geo-information, and technology.
• You will develop a shared design language and component library, consistent with the provincial house style.
• You will establish a design approach and advise on working agreements within the Agile/Scrum methodology.
• You will build working prototypes, in code where necessary, and validate them with end-users.
• You will coach teams and transfer knowledge according to the principle 'show, do together, do yourself'.
• You will support the rollout and adoption of information products with instruction and learning materials.
• You will contribute to the roadmap and product vision for the further development of information products.
• Minimum Bachelor's/University work and thinking level in the direction of design, interaction design, or comparable
• demonstrable through work experience showing that the offered candidate has had an independent, proactive role
• Minimum of eight (8) years of demonstrable work experience as a UX designer, service designer, or product designer
• Demonstrable experience with service design (journey mapping and service blueprints) in at least two (2) assignments
• Minimum of seven (7) years of demonstrable experience with setting up or further developing a design system or component library
• Demonstrable work experience within a government organization in the past three (3) years.
• Dutch language: All data exchange, work, and correspondence during the procedure of this request and during the execution of the assignment will take place in Dutch, unless explicitly stated otherwise.
• Certificate of Conduct (VOGnp):
• Mandatory training in case of a PZH email account and access to PZH systems: Successfully completing the training designated by the Client is an integral part of this agreement. This obligation relates to the requirements set by the Client for secure access to and use of its systems, data, and information. This applies to hired employees who have a PZH email account and access to PZH systems. The hired employee must successfully complete the training within one (1) month after the start of the work.

Project details

• Start: Zo snel mogelijk
• Location: 's-Gravenhage, NL
• Rate: 103-103 EUR/h
• Languages: Dutch