Required skills
Job description
Our client an international fast food chain is looking for a Lead Product Designer with loyalty experience to join their team. This is a remote, 40 hour/week, contract to hire engagement. EST Hours required. This Lead Product Designer will provide senior-level product design leadership across digital experiences. You will independently lead complex design wo
Project overview
Our client an international fast food chain is looking for a Lead Product Designer with loyalty experience to join their team. This is a remote, 40 hour/week, contract to hire engagement. EST Hours required. This Lead Product Designer will provide senior-level product design leadership across digital experiences. You will independently lead complex design work from problem definition through implementation, partnering with Product, Engineering, Research, Analytics, Marketing, and Operations to deliver intuitive, accessible, and measurable customer experiences.
You MUST be able to operate with a high degree of autonomy, own significant bodies of design work, provide senior design judgment, influence product direction, and raise the quality of work across the team.
Responsibilities
-Lead experience design for complex features, journeys, and product initiatives across app, web, kiosk, loyalty, and related digital touchpoints. -Translate customer needs, business objectives, research, and technical constraints into clear experience direction and executable designs. -Own work from problem framing through user flows, interaction design, prototyping, validation, detailed design, and implementation. -Partner with Product and Engineering to influence requirements, priorities, tradeoffs, and delivery decisions.
Use research, analytics, usability testing, and customer feedback to identify opportunities and validate solutions. -Apply and evolve design-system patterns while ensuring accessible, consistent, high-quality experiences. -Lead design critiques and cross-functional working sessions, clearly communicating design rationale and recommendations. -Provide design QA and partner with Engineering through implementation to ensure experience quality. -Mentor and provide design direction to other designers when appropriate, without formal people-management responsibility.
Requirements
-A minimum of 5+ years of dgital product design experience -Advanced proficiency in Figma, prototyping, interaction design, information architecture, accessibility, and design systems. -Demonstrated experience leading product design for complex digital products or connected customer journeys. -Strong portfolio demonstrating product thinking, interaction design, systems thinking, visual execution, and measurable outcomes. -Experience independently navigating ambiguity and aligning cross-functional stakeholders. -Strong understanding of customer research and data-informed product design.
-Excellent facilitation, communication, and stakeholder-management skills. -Experience with restaurant, retail, commerce, loyalty, marketplace, or similarly complex consumer experiences preferred. In this position, you may have access to client or customer systems, confidential and/or proprietary information or data. Benefits Creative Circle's Freelance Employee benefits package includes eligibility for Minimum Essential Coverage (MEC) medical plan, dental/vision/term life package, discount prescription program, critical illness, accident, tele-behavioral health, and 401(k) plan.
Sick leave is provided to Candidates whose assignment work location is in a state or city subject to sick leave laws. A Minimum Value (MV) PPO medical plan, Employee Stock Purchase Plan, and paid holiday eligibility are based on length and dates of service.
Project details
- Start: flexible
- Remote: remote
- Location: United States, US
- Rate: 75-85 EUR/h
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