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Lead Research Operations Manager - SC Cleared - Contract

Confidential · London, United Kingdom · Hybrid · Senior

  • London, United Kingdom · Hybrid

Indexed (12 Jun 2026) · refreshed constantly

Budget
£63–69 / h
Start
flexible
Work mode
Hybrid
Contract
Freelance / B2B
Seniority
Senior
Reference
BBBH3817_1781256257

Job description

Project overview

Lead Research Operations Manager - SC Cleared - Contract

Responsibilities

Skills & Experience:

If you are available and interested, please apply in the first instance and you will be contacted to discuss the position further

  • Lead strategic improvements to Research Operations capability across multiple teams
  • Remove operational blockers impacting research and content delivery
  • Improve research processes, governance, tooling, and ways of working
  • Optimise participant recruitment and access to diverse user groups
  • Support research governance, GDPR compliance, and proportionate assurance processes
  • Engage with suppliers, recruitment partners, and research platforms
  • Work closely with senior stakeholders to deliver scalable, practical solutions
  • Capture and share best practice to improve research delivery across the organisation
  • Proven experience leading Research Operations within large, complex organisations
  • Strong understanding of user research methodologies and agile delivery environments
  • Experience improving participant recruitment, research tooling, and governance processes
  • Strong stakeholder engagement and influencing skills
  • Experience balancing delivery pace with governance and compliance requirements
  • Experience working with suppliers, agencies, and external research partners
  • Excellent delivery, prioritisation, and organisational skills
  • SC Clearance required or eligibility to obtain SC Clearance

Project details

£550 per day

6 months

Hybrid (London, Bristol or Manchester)

IR35: Inside

The role:

A Government organisation is seeking an experienced Lead Research Operations Manager to drive improvements in research operations across a major digital transformation programme. You will work closely with senior stakeholders, User Research leaders, and multidisciplinary teams to remove operational barriers, improve research delivery, and enable faster, more effective user-centred decision making.

  • Start: flexible
  • Location: London, GB
  • Rate: 63-69 EUR/h

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