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Lead Service Designer - Central Gov

Confidential · London, United Kingdom · Hybrid · Senior

  • London, United Kingdom · Hybrid

Indexed (5 days ago) · refreshed constantly

Budget
£84–91 / h
Start
flexible
Work mode
Hybrid
Contract
Freelance / B2B
Seniority
Senior
Reference
5381

Job description

Project overview

I hope you’re well.

I’m currently supporting a Government digital team that is looking for an experienced Service Designer to join a major Discovery programme focused on redesigning services for Digital, Data and Technology professionals across Government.

Project details

We’re looking for experience in:

Ideal candidates will have:

If this could be of interest, please send over your latest CV ASAP.

All the best,

London | Public Sector | London | £675 - 725 per day | Contract | Head Office Bristol HQ

Published: 2026-10-22

  • £675-£725/day
  • Initial 6-month contract
  • Likely extension
  • BPSS Clearance
  • London, Manchester or Bristol
  • Hybrid working (minimum 1 day per week onsite)
  • Service Design within Government or GDS environments
  • Minimum 7+ Years working into Central Gov
  • Discovery delivery
  • GDS Service Standard and Service Manual
  • User journey mapping and service blueprinting
  • Service redesign and improvement
  • Workshop facilitation and stakeholder engagement
  • Agile delivery environments
  • Translating user research into service outcomes
  • Strong Central Government experience
  • A proven track record delivering complex digital services
  • Experience shaping and mapping end-to-end user journeys
  • Confidence engaging and influencing senior stakeholders
  • A collaborative and evidence-led approach to Service Design
  • Start: flexible
  • Remote: hybrid
  • Location: London, GB
  • Rate: 84-91 EUR/h

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