Licensing Specialist

Project overview

Licensing Specialist | SMB

Project details

Hybrid, Reading or London | Minimum 1 day per week in the office

We're looking for a proactive Licensing Specialist to support a broad portfolio of Small and Medium-sized Business (SMB) customers.

This role combines software licensing, compliance, data analysis and customer engagement. You'll manage licensing reviews at scale, analyse customer data, identify potential compliance issues and provide clear recommendations that help customers meet licensing expectations and optimise their software usage.

What you'll be doing

What we're looking for

The opportunity

This would suit someone who enjoys combining data analysis with customer interaction and wants to develop their Experience across software licensing, compliance and technology. You'll receive support and training, but the role is best suited to someone who is naturally proactive, organised and comfortable taking ownership of their workload.

What I changed: I removed the internal/client-specific phrasing, cut repetition, made the responsibilities more candidate-friendly, and brought the most important selling points and requirements to the forefront.

Job Title: Licensing Specialist

London, UK

Job Type: Contract

Trading as TEKsystems. Allegis Group Limited, Bracknell, RG12 1RT, United Kingdom. No. 2876353. Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands.

If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at our website.

To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go our website.

We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice on our website for details on how to contact us.

To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.

• Manage a portfolio of SMB customers, delivering licensing reviews across both new and existing services.
• Collect and analyse software licensing and compliance data, using Excel and relevant benchmarks to identify trends and potential issues.
• Provide customers with clear, practical recommendations to address compliance gaps and optimise software usage.
• Build strong relationships with customers and internal stakeholders.
• Manage multiple projects and priorities in a high-volume environment.
• Contribute to revenue growth through effective customer engagements and achievement of KPIs.
• Support the continuous improvement of licensing processes and services.
• Strong communication, presentation and stakeholder management skills.
• Good analytical and problem-solving ability, with strong Excel skills.
• A proactive, self-sufficient and adaptable approach.
• Comfortable working independently while also contributing to a wider team.
• Fluent written and spoken English, plus French, German, Italian or Dutch.
• Ideally, a background in software, IT compliance, cybersecurity, technical sales or customer success.
• Experience in Software Asset Management (SAM), licensing or IT compliance would be particularly valuable.
• A relevant degree or certification such as CSAM would be beneficial, but is not essential.
• Start: ASAP
• Remote: hybrid
• Location: London, UK, GB
• Languages: English, French, German, Italian, Dutch