LOVION Service & Digitalization Manager

Project overview

For our client in the energy and utility sector, we are currently looking for an experienced Service and Digitalization Manager for the LOVION application support.

The focus is on hands-on application support and further development of a business-critical LOVION landscape in technical asset and workforce management. In addition to stable application operation, the project includes the digitalization of technical processes, the migration of existing functions, and the integration of LOVION into SAP S/4HANA, GIS, and other peripheral systems. For the planned go-live, the required ERP, SAP, and GIS connections must be implemented and secured operationally.

Responsibilities

• Operational and application responsibility for LOVION, as well as management of incident, problem, change, release, and 2nd/3rd level support.
• Hands-on support in project, demand, and backlog management, as well as in the digitalization and automation of technical processes.
• Planning and support of the migration of existing functions to LOVION, including data, process, and function reconciliation.
• Technical coordination and documentation of integrations with SAP S/4HANA, GIS, and other peripheral systems, including interfaces, data flows, and monitoring.
• Creation and coordination of system, integration, regression, and acceptance tests, as well as management of external manufacturers and IT service providers.

Requirements

• At least 3 years of practical experience with LOVION and very good knowledge of the application, ideally LOVION BIS 7.1.3
• Sound practical experience in technical asset and workforce management, especially maintenance, fault resolution, planning, and mobile order processing.
• Experience with integrations to SAP S/4HANA as well as OData/REST interfaces and GIS connections, for example Smallworld GIS.
• Experience in application and service management with incident, change, and release processes, as well as ITIL-related operating models.
• Basic technical understanding of SQL, web services, JSON/XML, as well as Windows/Linux servers, and strong communication and moderation skills.

Nice to have

• Experience with LOVION LWAS as well as LOVION ERP ODATA CONNECT and SAP Cloud Integration.
• Knowledge of information security and data protection, especially KRITIS/NIS2, as well as monitoring concepts.
• Experience with Jira/Confluence, test management tools, as well as automation and CI approaches.

Project details

February 2027

6 months (with option for extension)

Ideally full-time, 5 days/week (more flexible workload can be discussed)

Primarily remote, kick-off and individual appointments on-site in Nuremberg possible.

• Start: Februar 2027
• Duration: 6+ Monate
• Location: remote / Nürnberg, DE
• Languages: German