Manager in IT & Processes - Limited for 4 Years, Max. Until 31.12

Project overview

Manager in IT & Processes - Limited for 4 Years, Max. Until 31.12.2030

As a modern energy supply company with around 1,000 employees, we stand for the optimal combination of future-oriented services and the expertise of a local energy supplier. Whether electricity, natural gas, heat, or water - we deliver everything from a single source. We invest in our city and its renewable energies and also supply electricity and natural gas beyond our city limits. We are extremely versatile and already adapting to tomorrow's customer needs.

Responsibilities

What you bring with you:

Your Benefits

Simple better living: Work-Life Balance

Well taken care of: You and Your Family

On top: Monetary Add-ons

Room for improvement? We support you!

Having fun: Team Support

Matter of the heart: Your Health

Your contact person

Sarah Migas

HR Business Partner

• For our Sales & Operations department, we are looking for Managers in IT & Processes with different specializations.
• You will analyze, design, and optimize end-to-end processes in the areas of meter reading coordination, billing management, or receivables management, ensuring that operational processes are stable, efficient, and future-proof.
• You will plan, manage, and implement measures and projects for sustainable process improvement and accompany their introduction in close coordination with the involved departments.
• You will be responsible for the functionality, stability, and further development of the IT and process solutions used and prioritize requirements from the specialist departments based on operational benefits.
• You will further develop KPI, monitoring, and control logic, analyze error causes, and derive effective measures for sustainable stabilization and automation of processes.
• In the focus area of meter reading coordination, you will manage and optimize meter reading processes, structures, and campaigns, monitor disruptions, and ensure efficient control in the context of meter reading acquisition.
• You have a completed university degree, ideally with a focus on business administration, energy management, IT, or processes, or have a comparable qualification.
• You have sound knowledge of the energy industry and a good understanding of operational contexts in the areas of meter reading, billing, market processes, or receivables management.
• You have experience in the analysis, conception, and optimization of complex processes and can translate business requirements into effective solutions.
• You are proficient in handling IT and process solutions and ideally have experience with energy industry systems, data structures, and control logic.
• You systematically analyze key figures, error causes, and process interrelationships and derive sustainable improvement measures from them.
• You work independently, systematically, and with a high degree of quality awareness, and maintain an overview even in complex change situations.
• You confidently coordinate with various specialist departments, IT units, and external partners and ensure that topics are implemented reliably.
• You ideally have experience in developing control, monitoring, or automation logic and want to further develop competencies in these areas.
• 39 hours weekly working time
• Flexible working hours and a working time account for work-life balance
• 30 days of vacation, plus free time on Christmas and New Year's Eve if these days fall on a working day
• Uncomplicated application for 10 additional unpaid vacation days
• Location near the city center and good public transport connection
• Company-owned daycare center with a focus on "Art, Culture, and Movement" offers space for 20 children annually from 4 months old
• Parent-child office with a fully equipped workspace and child-friendly furniture and games
• A strong foundation: Our collective agreement TV-V
• Highly subsidized company or Deutschlandticket
• Energy price discounts on electricity and gas contracts
• Fully employer-financed company pension
• Financial support for health services
• Special payment in the form of a 13th salary as Christmas bonus
• Bicycle leasing through us as an employer
• Fair performance-based remuneration with development opportunities
• Company-internal further development program for potential candidates
• Cross-mentoring program with Dortmund cooperation companies
• Financial support for further or advanced training measures
• Annual company subsidy for a team event or outing
• Annual employee party
• Wide range of sports courses and company sports groups
• Canteen with varied food and drinks
• Annual health day and medical check-ups
• Joint hiking trips
• Massage chair for a short break in between
• Company social and addiction counseling
• Free use of an online platform with extensive offers on events, further training, coaching, well-being, and personal advice

Project details

• Start: flexible
• Location: Dortmund, Nordrhein-Westfalen, Germany, DE
• Languages: German