Required skills
- Matrix42
- ITSM
- ITIL
- PowerShell
- CMDB
- Process Development
- Workflow Configuration
- Service Request Management
- Change Enablement
- Interface Development
- Automation
- Knowledge Transfer
Languages: German
Job description
We are looking for an experienced Matrix42 Specialist to support the expansion and further development of an existing Matrix42 ITSM platform for a client in the cantonal/public sector. The role involves developing and configuring processes, workflows, service requests, change enablement practices, and CMDB structures, as well as supporting automation, platform operation, and knowledge transfer.
Project overview
Matrix42 Specialist 60% | ITSM | ITIL | PowerShell | CMDB
For a client in the cantonal or public sector in Chur, we are looking for an experienced personality to support the expansion and further development of an existing Matrix42 ITSM platform.
In this role, you will further develop and configure processes, workflows, service requests, change enablement practices, and CMDB structures. Additionally, you will support automation via interfaces, platform operation, and knowledge transfer to internal application management.
Responsibilities
Experience:
Reference No.: 925153DO
Role: Matrix42 Specialist
- Further development and implementation of defined processes and workflows in Matrix42
- Configuration of service requests and change enablement practices
- Conceptual further development and configuration of the CMDB
- Connection of peripheral systems for automation of processes and orders
- Development of interfaces and automations in the ITSM environment
- Support in the operation of the Matrix42 environment
- Analysis and resolution of technical problems
- Training and knowledge transfer to internal application management
- Documentation of configurations, processes, and implemented solutions
- Sound experience with Matrix42 Service Management
- Experience in creating and implementing processes and workflows
- Very good knowledge in the area of ITSM and ITIL
- Experience in configuring service request, change enablement, and CMDB topics
- Experience in connecting peripheral systems and automating processes
- Sound knowledge in PowerShell scripting
- Experience in programming or technical implementation of interfaces
- Quick comprehension and good understanding of processes and interrelationships
- Structured, independent, and reliable way of working
- Analytical thinking and strong problem-solving skills
- Team-oriented personality with a passion for knowledge transfer
Project details
Chur and region
60% (min. 50% onsite)
01.09.2026
End: 31.03.2027
If this position has sparked your interest, please send us your complete dossier via the link in this advertisement. If this position does not quite fit your profile and you wish to receive other positions directly, you can also send us your dossier via this advertisement or to [contact removed]. Contact us for more information about our company, our positions, or our attractive payroll-only program: [contact removed].
- Start: 2026-09-01
- Location: Chur, CH
- Languages: German
Source notes
ITech Consult is a Swiss company certified according to ISO 9001:2015 with branches in Germany and Ireland. ITech Consult specializes in placing IT candidates for contract work. We were founded in 1997 by IT professionals and therefore know how important professional support is for project search and work.
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