Employee (m/f/d) in Digital Customer Service (limited to 24 months)

Project overview

Employee (m/f/d) in Digital Customer Service (limited to 24 months) including a qualification course to become a savings bank clerk.

Our offer for your career:

• Work-Life-Balance: Flexible working hours, 36 days off per year (additional: 24.12 and 31.12) and
• depending on the area of responsibility
• the possibility of mobile working.
• Performance & Remuneration: Attractive pay with 13 salaries and variable remuneration according to the collective bargaining agreement for VoB employees and the classification and remuneration rules applicable to non-tariff employees.
• Financial Extras: Capital-forming benefits, company pension scheme, subsidized Deutschlandticket, and a subsidy for JobRad leasing.
• Health & Well-being: Discounts at fitness studios and other attractive corporate benefits via our employee portal.
• Catering: Subsidized lunch in the company restaurant or Pluxee meal vouchers for our employees in our branches.
• Family & Social: Subsidy for childcare costs and support for work-life balance.
• Further Training & Development: Support for specialist and management careers, broad range of seminars.

Responsibilities

What you bring with you:

There is generally the possibility of part-time employment.

Have we sparked your interest?

Apply now.

Take the opportunity and complement our digital or stationary consulting team with your sales expertise. Please indicate in your cover letter whether you prefer a position in stationary or digital sales. Send us your meaningful application documents now.

Do you have questions about this position?

Our recruiting team will be happy to answer them.

Dominik Stadler - Phone: -6399

Moritz Kaspar - Phone: -2166

• You are the first point of contact in digital customer service.
• You process customer inquiries, orders, and complaints.
• You primarily assist our customers by phone, but also via live chat, contact form, and email, with all service-related issues.
• You identify further consultation needs or potential and forward the inquiries to the advisors.
• You have successfully completed a commercial apprenticeship.
• You are willing to qualify as a savings bank clerk.
• You have experience in customer service, possibly by phone.
• You can organize yourself and complete tasks reliably and conscientiously.
• You have a high degree of service orientation.

Project details

• Start: flexible
• Location: Frankfurt am Main, Hessen, Germany, DE
• Languages: German