Monitoring & Alerting Engineer – Zabbix / ITSM

Project overview

Monitoring & Alerting Engineer – Zabbix / ITSM

Project:

To strengthen an infrastructure team, we are looking for an experienced Monitoring & Alerting Engineer (m/f/d) with a focus on building a sustainable and practical monitoring system for a data center environment. In this role, you will be responsible for the conception and implementation of a holistic monitoring and alerting approach for central infrastructure components – from network and firewall to server and storage systems. In addition to technical implementation, the focus is particularly on establishing a robust operational and escalation model for 7x24 operations. (Ref. No. 925088RF)

Responsibilities

• Development of a holistic monitoring and alerting concept for the data center infrastructure
• Conception and implementation of: Event Management, Availability Management, Capacity Management
• Implementation and configuration of the monitoring solution based on Zabbix
• Evaluation of whether supplementary tools or extensions are sensible or necessary within the scope of the concept
• Definition of thresholds, alerting logic, and escalation processes
• Setup of first-level support monitoring for 7x24 operations
• Documentation of architecture, processes, and operating models
• Handover to operations, including knowledge transfer to the operations team

Requirements

Reference no.: 925088RF

Role: Monitoring & Alerting Engineer – Zabbix / ITSM

• Several years of experience in building and operating monitoring and alerting solutions in a data center environment
• Profound knowledge of Zabbix (design, dashboards, templates, triggers, alerting)
• Experience in monitoring: network, firewall, server & storage
• Good knowledge of ITSM processes, especially with Event Management, Availability Management & Capacity Management
• Experience in setting up 7x24 operational and escalation models
• Analytical and conceptual strength combined with a strong hands-on mentality
• Very good German language skills, written and spoken
• English skills are an advantage

Project details

Bern and region (no remote)

60%

Start Date: 01.08.2026

End Date: 31.12.2026

If this position has sparked your interest, please send us your complete dossier via the link in this advertisement. If this position does not quite fit your profile and you would like to receive other positions directly, you can also send us your dossier via this advertisement or to [contact removed].

Contact us for more information about our company, our positions, or our attractive payroll-only program: [contact removed].

• Start: flexible
• Location: Bern, CH
• Languages: German

Source notes

ITech Consult is a Swiss company certified according to ISO 9001:2015 with branches in Germany and Ireland. ITech Consult specializes in placing IT candidates for contract work. We were founded in 1997 by IT professionals and therefore know how important professional support is for project search and work.