Required skills
- Microsoft Power Apps
- Microsoft Power Automate
- SharePoint
- Microsoft Teams
- Requirements Engineering
- Solution Architecture
- Business Process Automation
- Technical Documentation
- Integration Testing
- Quality Assurance
- Microsoft Power Platform
Languages: German · English
Job description
We are looking for an experienced Microsoft Power Platform Developer/Consultant to analyze, design, and technically develop or rebuild an enterprise-wide ticketing system based on the Microsoft Power Platform.
Project overview
For our client, we are looking for an experienced Microsoft Power Platform Developer/Consultant (m/f/d) for the analysis, conception, and technical further development or new build of an enterprise-wide ticketing system based on the Microsoft Power Platform.
The existing ticketing system currently processes around 3,000 tickets per year. As part of the project, the existing solution will first be analyzed and evaluated technically and functionally. Based on this, the freelancer will develop recommendations for action and, together with the client's contact persons, implement suitable solution approaches.
Responsibilities
- Analysis of the existing ticket solution, including business processes, workflows, data structures, interfaces, authorizations, and technical dependencies.
- Evaluation of the existing system architecture and development of recommendations for action for further development or possible rebuilding of the ticketing system.
- Planning, execution, and documentation of workshops for gathering and evaluating functional and technical requirements.
- Creation and further development of functional and technical solution, architecture, and implementation concepts.
- Conception, configuration, and development of solutions based on Microsoft Power Apps and other components of the Microsoft 365 platform.
- Development and automation of digital workflows with Microsoft Power Automate.
- Integration and use of SharePoint and Microsoft Teams as components of the ticket solution.
- Implementation of functions for ticket creation, categorization, processing control, status tracking, and notification.
- Conception and implementation of role and authorization concepts as well as reporting and evaluation functions.
- Connection and integration of relevant third-party systems and interfaces.
- Execution of functional and integration tests as well as quality assurance measures.
- Analysis of technical deviations and development of suitable solution approaches.
- Functional and technical support of test, handover, and go-live measures.
- Creation and maintenance of technical and functional documentation.
- Knowledge transfer and handover of developed concepts and solution components to the client's contact persons.
Requirements
- Several years of practical experience in the conception and development of solutions based on Microsoft Power Apps.
- Very good knowledge of Microsoft Power Automate and experience with SharePoint and Microsoft Teams.
- Experience in the analysis, conception, and further development of business applications and digital workflows.
- Sound knowledge in gathering, structuring, and evaluating functional and technical requirements.
- Experience in creating technical and functional solution concepts and in evaluating existing system architectures.
- Experience in developing and automating complex business processes.
- Knowledge in the implementation of ticketing, workflow, or comparable business applications is an advantage.
- Experience with interfaces, system integrations, and connecting third-party systems is desirable.
- Experience in quality assurance, functional and integration testing, and deployment.
- Knowledge in creating technical documentation and in knowledge transfer.
- Independent and structured way of working, as well as strong analytical and conceptual skills.
- Good English skills, both written and spoken.
Project details
01.12.2026
5 months until 30.04.2027
Utilization: 100%
Remote/On-site in Hanau by agreement
Language: English
Telephone interviews with our client can be arranged at short notice. A quick decision is planned afterwards.
- Start: ASAP
- Duration: 5 Monate
- Remote: hybrid
- Location: Hessen, Germany, DE
- Languages: German, English
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